Closed listing
Production Support Analyst / Engineer (Salesforce Admin Certification)
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Role: Production Support Analyst / Engineer with Salesforce Admin Certification
Location: Toronto, ON (4 Days hybrid)
Fulltime
Requirements:
·Salesforce Admin Certified is mandatory.
·Proven experience in production support for large-scale, enterprise-wide, global trading and risk platforms.
·Strong hands-on experience with application support, issue troubleshooting, and system maintenance.
·Strong scripting and automation skills using Python, PERL, or similar languages.
·Solid technical understanding of Linux, Windows, SQL, and database concepts.
·Experience with ITIL-based incident, problem, and change management processes.
·Strong experience with monitoring and observability tools such as ITRS Geneos, AppDynamics, Dynatrace, or equivalent.
·Experience supporting CI/CD and release automation using GitHub, Nexus, Jenkins, and Ansible.
·Excellent organizational, analytical, and problem-solving skills.
·Strong written and verbal communication skills with the ability to work effectively with technical and business stakeholders.
·Proven ability to work in a fast-paced, high-pressure production support environment.
·Highly disciplined in documenting procedures, issues, and operational knowledge.
·Bachelor of Science degree or equivalent practical experience.
More about this job
Responsibilities
The role involves providing production support for large-scale, enterprise-wide trading and risk platforms. Responsibilities include troubleshooting issues, performing system maintenance, and managing incidents using ITIL processes.
Requirements
Candidates must hold a Salesforce Admin Certification and possess strong scripting skills in Python or PERL. A solid technical background in Linux, Windows, SQL, and CI/CD automation tools is required.
Skills
- Salesforce Admin
- Production Support
- Python
- PERL
- Linux
- Windows
- SQL
- ITIL
- ITRS Geneos
- AppDynamics
- Dynatrace
- GitHub
- Nexus
- Jenkins
- Ansible
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Finance & Accounting
- Customer Service & Support
- Engineering
Keywords
- Salesforce Admin
- Production Support
- Trading Platforms
- Risk Platforms
- Python
- PERL
- Linux
- Windows
- SQL
- ITIL
- Incident Management
- Problem Management
- Change Management
- ITRS Geneos
- AppDynamics
- Dynatrace
- CI/CD
- GitHub
- Nexus
- Jenkins
- Ansible
- Automation
- Observability
- Enterprise Systems