Salesforce Business Analyst
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 8+ years of experience applying business analysis, systems analysis, and technology delivery practices across a broad range of business functions.
- Posting language
- English
- Posted
Original job description
Post-secondary degree or diploma in Management Information Systems, Commerce, Business Analysis, Computer Science, or a related discipline; CMA or MBA would be an asset.
8+ years of experience applying business analysis, systems analysis, and technology delivery practices across a broad range of business functions.
Experience working on CRM systems/ Salesforce platform / object model
Strong understanding of information systems methodologies, delivery processes, best practices, and tools such as Jira and Confluence.
Proven experience in systems analysis, requirements management, solution design support, data analysis, and end-to-end testing.
Strong analytical and problem-solving skills, with a structured and detail-oriented approach to identifying issues and recommending solutions.
Strong communication and interpersonal skills, with the ability to work effectively with business stakeholders, technical teams, and cross-functional partners.
Effective planning and organizational skills, with the ability to adapt to changing priorities and perform well under pressure.
Experience in financial services and wealth management industries is preferred.
More about this job
Responsibilities
Apply business and systems analysis practices to support technology delivery across a broad range of business functions. Manage requirements, support solution design, analyze data, and contribute to end-to-end testing in collaboration with business stakeholders and technical teams.
Requirements
Requires a post-secondary degree or diploma in a relevant discipline and at least eight years of experience in business analysis, systems analysis, and technology delivery. Candidates should have experience with CRM systems and Salesforce, strong analytical and communication skills, and familiarity with tools such as Jira and Confluence; financial services or wealth management experience is preferred.
Skills
- Business Analysis
- Systems Analysis
- Salesforce
- CRM Systems
- Requirements Management
- Solution Design
- Data Analysis
- End-to-End Testing
- Jira
- Confluence
- Analytical Skills
- Problem-Solving
- Communication
- Stakeholder Collaboration
- Planning and Organization
- Information Systems Methodologies
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Finance & Accounting
- Management & Leadership
Keywords
- Salesforce
- CRM Systems
- Salesforce Object Model
- Business Analysis
- Systems Analysis
- Technology Delivery
- Information Systems
- Requirements Management
- Solution Design
- Data Analysis
- End-to-End Testing
- Jira
- Confluence
- Financial Services
- Wealth Management
- Management Information Systems
- Commerce
- Computer Science
- CMA
- MBA