Senior Salesforce Developer
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
- Ability to define, architect and delivery business solutions to service contact center business cases·
- Team player and working with dev, business, release management and operations team to development and implement Salesforce platform-based solutions. ·
- Helping to finalize functional and non-functional requirements. ·
- Manage integration of Salesforce with MuleSoft, Docusign, content management and other applications
- Defining and tracking SLA/ project’s progress, lead technical team and provide technical help·
- Create design documents, development business functionality and provide support on end-to-end testing.
More about this job
Responsibilities
Architect and deliver Salesforce-based solutions for contact center business needs, including integrations with MuleSoft, DocuSign, content management systems, and other applications. Lead technical delivery by tracking project progress and SLAs, preparing design documents, developing business functionality, and supporting end-to-end testing.
Requirements
The role requires the ability to define and architect business solutions and collaborate with development, business, release management, and operations teams. The developer will help finalize functional and non-functional requirements and provide technical leadership and support throughout implementation and testing.
Skills
- Salesforce Development
- Solution Architecture
- Requirements Gathering
- MuleSoft Integration
- DocuSign Integration
- Project Tracking
- SLA Management
- Technical Leadership
- Technical Support
- Business Process Development
- End-to-End Testing
- Cross-Functional Collaboration
- Release Management
- Operations
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Management & Leadership
- Customer Service & Support
Keywords
- Salesforce
- MuleSoft
- DocuSign
- Content Management
- Contact Center
- Solution Architecture
- Business Solutions
- Functional Requirements
- Non-Functional Requirements
- Application Integration
- SLA
- Project Progress Tracking
- Technical Leadership
- Design Documents
- Business Functionality
- End-to-End Testing
- Release Management
- Operations
- Salesforce Platform