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Added 21 mins ago
C
Ingénieur de données senior
CGI
Montreal, QC
- Full-time
The Data Engineer Senior acts as a specialist in the design, development, integration and optimisation of data solutions. They contribute to the implementation of pipelines, integration…
Added 2 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Hands-on experience with Python, SQL, APIs, workflow automation or low-code development platforms.
Added 4 hours ago
KA
Senior Databricks Engineer
KData AI
Toronto, ON
- Full-time
Core Languages: Advanced, expert-level proficiency in Python (PySpark, Spark Core) and Advanced SQL (complex analytical queries, window functions, and physical query execution plan tuning).
Added 4 hours ago
PC
Azure Data Consultant, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Proficiency in SQL and Python; strong understanding of ETL/ELT processes.
Added 4 hours ago
P
Financial Analyst, FP&A
Powerex
Vancouver, BC
- Full-time
SQL or Python for data analysis and automation is an asset
Added 4 hours ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Languages and runtimes: Java, TypeScript, JavaScript, Node.js, Python, C#, .NET, and SQL.
Added 5 hours ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
Languages and runtimes: Java, TypeScript, JavaScript, Node.js, Python, C#, .NET, and SQL.
Added 6 hours ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 6 hours ago
TL
Senior Data Engineer (Modern Data Stack) [Only Canada]
Tekton Labs
Canada
- Full-time
At Tekton Labs, a technology outsourcing company with presence in Peru, Mexico, and the USA, we are looking for a Senior Data Engineer to join our team and collaborate directly with our…
Added 6 hours ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
Proficiency with data and analytics tools such as SQL, Python, PowerBI, Dataiku, or comparable platforms.
Added 6 hours ago
FS
Senior AI Engineer
Futran Solutions
Mississauga, ON
- Full-time
Design, build, and deploy Python-based AI/LLM applications using FastAPI/Flask.
Added 6 hours ago
P
Azure Data Consultant, Senior Associate
PwC
Toronto, ON
- Full-time
Proficiency in SQL and Python; strong understanding of ETL/ELT processes.
Added 6 hours ago
BR
Manager, Risk Control
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
Lead the development of automated risk reporting and analytical solutions using Power BI, Databricks, SQL, Python, Excel/VBA and related technologies.
Added 7 hours ago
K
Senior Data Integration Developer, Fabric
KPMG
Toronto, ON · ON · Vaughan, Ontario
- Full-time
The Senior Data Integration Developer (Fabric) designs, builds, and supports secure, scalable data integration solutions for KPMG Canada’s internal clients through the Enterprise Analytics…
Added 7 hours ago
ZS
Senior Zendesk Developer Implementation Specialist
Zodiac Solutions, Inc
Waterloo, ON
- Full-time
Senior Zendesk Developer / Implementation Specialist

Zodiac Solutions, Inc

Senior Zendesk Developer Implementation Specialist

Waterloo, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Zendesk Developer / Implementation Specialist

Experience

6 to 9 years of overall IT experience

Minimum 4 years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

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More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise migrations and platform transformations, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

Requires 6–9 years of overall IT experience and at least 4 years of hands-on Zendesk experience, including expertise in Zendesk Support and Guide, APIs, data models, incremental exports, and migration reconciliation. Candidates should also have experience with REST integrations, batch processing, SQL, attachment handling, troubleshooting, documentation, and stakeholder coordination; end-to-end migration or enterprise integration experience is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Data Reconciliation
Ticket and Knowledge Attachment Handling
Node.js
Python
REST APIs
OAuth
Webhooks
Batch Processing
SQL
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk
Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Archival
Enterprise Integration
Tickets
Comments
Audits
Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
Batch Processing
SQL
Relational Databases
Migration Reconciliation
Role-Based Access Control
Data Retention
Middleware

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