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Added 4 mins ago
HX
Sales Specialist, 10XTO Athletic Club
Hotel X Toronto, A Destination by Hyatt Hotel
Toronto, ON
- Full-time
The Membership Sales Specialist reports directly to the General Manager of 10XTO and is responsible for welcoming and engaging with prospective members, cultivating new membership sales, as…
Added 4 mins ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
The Wear Solutions Specialist is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within…
Added 4 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
You may already be a successful technical sales representative, business development professional, or industrial sales specialist. You know how to identify potential customers, get past the…
Added 19 mins ago
PW
Customer Service Specialist-Logistics
Priority Worldwide
Montreal, QC
- Full-time
…experiences around the globe. We're looking for a Customer Service Specialist to join our Montreal team and become a key link between our customers, operations teams, carriers, vendors, and…
Added 19 mins ago
W
Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Wood is recruiting for a Senior Process Engineer - Uranium Processing Specialist to join its Minerals & Metals business. This opportunity is Onsite at any of our Wood offices in BC, AB, or…
Added 19 mins ago
HT
Systems Testing / QA Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $48 CAD / hour
- Contract
We are seeking an experienced Senior Systems Testing / QA Specialist with a strong background in software quality assurance and testing. The successful candidate will be responsible for…
Added 19 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 19 mins ago
DM
Agency Account Director
DACS Marketing Group
Mississauga, ON
- Full-time
…delivery, team coordination, scope, budgets and profitability. The business involves approximately 12 briefs per quarter, requiring simultaneous management of current-quarter execution and…
Added 19 mins ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
RQ00414 - Business Intelligence Specialist - Level 3 (Senior Cloudera Data Lake Platform Consultant)
Added 19 mins ago
CT
Marketing Specialist
Civic Touch Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…ground up! We are looking for a creative, hands-on Marketing Specialist to support two innovative products - one serving the B2C market and the other focused on B2B…
Added 19 mins ago
G
Senior Design Project Manager
GagaMuller
Regina, SK
- Full-time
…you need to succeed. You will also contribute to shaping our business strategy as we continue to grow. At GagaMuller, building lasting, trusted relationships with our teams and clients is…
Added 19 mins ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
In this role, you will help maintain and enhance shared technology solutions and infrastructure that power the organization’s service experience. You’ll collaborate with cross‑functional…
Added 19 mins ago
H
Intern Safety Specialist (Fall 2027, 8-12 months)
Hitachi
Toronto, ON · (RSBU) Toronto
- $23 to $30 CAD / hour
- Full-time
Business Intern Events: Intern Showcase & Graduation ceremony
Added 49 mins ago
AB
Oracle ERP Compliance & Security Specialist (hybrid in Ottawa or Montreal or Toronto)
Ateko, backed by Bell Canada
Toronto, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join the Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 49 mins ago
KS
Digital Transformation Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
Translate business needs into website solutions: Turn corporate communications, campaign and public relations priorities into clear user stories, functional requirements and feedback for…
Added 49 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Toronto, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join our Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 49 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Ottawa, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join our Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 1 hour ago
KC
Regulatory Affairs Specialist
Koppert Canada Limited
Niagara-on-the-Lake, ON
- Full-time
Reporting to the Head of Production, the Regulatory Affairs Specialist is responsible for supporting regulatory compliance and product registration activities for Koppert Canada, including…
Added 1 hour ago
BR
Accounts Payable Specialist
Brookfield Renewable
Gatineau, QC
- Full-time
…hydro, wind, solar, distributed energy, storage, and sustainable solutions extends across five continents, totaling over 46,000 megawatts of generating capacity. We use our operating…
Added 1 hour ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 1 hour ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 2 hours ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
Apertera is leading the evolution of language solutions for high-stakes content. We partner with enterprises as an extension of their teams, combining professional expertise with Adaptive…
Added 2 hours ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
Act as an expert to the business unit and demonstrate the ability to analyze, prevent, and solve problems.
Added 2 hours ago
CC
RQ11753 - Data Analytical Specialist/Scientist - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Work with functional area experts, Data Architects and ETL Developers and stakeholders to understand complex business issues and develop appropriate Business Intelligence solutions
Added 2 hours ago
PI
Engineering Technology Specialist
Price Industries
Winnipeg, MB
- Full-time
…(www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality,…

Zodiac Solutions, Inc

Senior Zendesk Developer Implementation Specialist

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Zendesk Developer / Implementation Specialist

Experience

6 to 9 years of overall IT experience

Minimum 4 years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

Apply About employer

More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise migrations and platform transformations, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

Requires 6–9 years of overall IT experience and at least 4 years of hands-on Zendesk experience, including expertise in Zendesk Support and Guide, APIs, data models, incremental exports, and migration reconciliation. Candidates should also have experience with REST integrations, batch processing, SQL, attachment handling, troubleshooting, documentation, and stakeholder coordination; end-to-end migration or enterprise integration experience is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Data Reconciliation
Ticket and Knowledge Attachment Handling
Node.js
Python
REST APIs
OAuth
Webhooks
Batch Processing
SQL
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk
Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Archival
Enterprise Integration
Tickets
Comments
Audits
Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
Batch Processing
SQL
Relational Databases
Migration Reconciliation
Role-Based Access Control
Data Retention
Middleware

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