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Added 43 mins ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
Mevotech is seeking an experienced Accounts Payable Specialist to join our dynamic team.
Added 57 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Serve as the first level of escalation for the Senior Specialist, Facilities Operations team, ensuring issues are triaged, resolved, or escalated to the Director as appropriate.
Added 57 mins ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
…highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent…
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Thorough working knowledge of Quality Management Systems (QMS) , Quality Assurance (QA), Quality Control (QC), Point of Care Testing (POCT), and Clinical Laboratory Standard Institute…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 hour ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
Commission pneumatic systems and configure flow control/metering equipment
Added 2 hours ago
CG
Quality Control Inspector
Calian Group
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 2 hours ago
ZC
Statistical Reporting Specialist
Zurich Canada
Toronto, ON
- Full-time
…Zurich Canada is currently looking for a Statistical Reporting Specialist to join our Finance…
Added 2 hours ago
CN
Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…Project? If you answered yes, as the Performance Assurance Specialist, you would play a key role in improving performance assurance programs, promoting Human Performance principles, and…
Added 2 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 2 hours ago
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
…highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent…
Added 2 hours ago
A
Site Quality Assurance Specialist
ANDRITZ
Pointe-Claire, QC
- Contract
The Site Quality Assurance Specialist is mobilised to one of our job sites in Canada. He ensures superior quality of our equipment’s installation by following the installation manuals,…
Added 2 hours ago
KG
AI -Senior Mobile Engineering Specialist
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
Position: AI -Senior Mobile Engineering Specialist
Added 2 hours ago
OT
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
This course covers the operation and maintenance of both urban and main line railway systems. Topics include: scheduling; Operations Control Centre (OCC); maintenance options, tools,…
Added 2 hours ago
GR
Cyber Security Specialist - L2
Global Relay
Vancouver, BC
- Full-time
…highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent…
Added 2 hours ago
VF
Supervisor, Post Harvest
Village Farms International Inc.
Delta, BC
- $63,000 to $68,000 CAD / year
- Full-time
…production constraints, and escalates technical issues for specialist support. Success means reliable production flow, clear team accountability, compliant practices, and consistent product…
Added 3 hours ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 3 hours ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
Mevotech is seeking an experienced Accounts Payable Specialist to join our dynamic team.
Added 3 hours ago
ZS
Senior Zendesk Developer Implementation Specialist
Zodiac Solutions, Inc
Waterloo, ON
- Full-time
Senior Zendesk Developer / Implementation Specialist
Added 3 hours ago
GR
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
- Full-time
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 3 hours ago
RH
Accounts Receivable Clerk
Robert Half
St. Catharines, ON
- Full-time
…seeking an experienced Accounts Payable & Accounts Receivable Specialist to join their Canadian accounting…
Added 4 hours ago
Property Field Appraisal Specialist
Gore Mutual Insurance
Cambridge, ON
The Property Field Appraisal Specialist plays a crucial role in the claims department, overseeing the assessment, estimation, and bid/tender process for large losses. This role involves…
Added 4 hours ago
VE
Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
Commission pneumatic systems and configure flow control/metering equipment
Added 4 hours ago
CI
Quality Control Inspector
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 4 hours ago
ZI
Compliance and Certification Specialist
ZenaTech Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
SharePoint or similar systems for document control, workflows, and compliance records

Zodiac Solutions, Inc

Senior Zendesk Developer Implementation Specialist

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Zendesk Developer / Implementation Specialist

Experience

6 to 9 years of overall IT experience

Minimum 4 years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

Apply About employer

More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise migrations and platform transformations, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

Requires 6–9 years of overall IT experience and at least 4 years of hands-on Zendesk experience, including expertise in Zendesk Support and Guide, APIs, data models, incremental exports, and migration reconciliation. Candidates should also have experience with REST integrations, batch processing, SQL, attachment handling, troubleshooting, documentation, and stakeholder coordination; end-to-end migration or enterprise integration experience is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Data Reconciliation
Ticket and Knowledge Attachment Handling
Node.js
Python
REST APIs
OAuth
Webhooks
Batch Processing
SQL
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk
Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Archival
Enterprise Integration
Tickets
Comments
Audits
Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
Batch Processing
SQL
Relational Databases
Migration Reconciliation
Role-Based Access Control
Data Retention
Middleware

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