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Added 3 mins ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 3 mins ago
TL
Senior Data Engineer (Modern Data Stack) [Only Canada]
Tekton Labs
Canada
- Full-time
At Tekton Labs, a technology outsourcing company with presence in Peru, Mexico, and the USA, we are looking for a Senior Data Engineer to join our team and collaborate directly with our…
Added 3 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
We are seeking a senior analytical leader to advance BMO’s First Party Fraud (FPF) analytics capabilities. This role is accountable for executing data-driven strategies that proactively…
Added 3 mins ago
ZC
Statistical Reporting Specialist
Zurich Canada
Toronto, ON
- Full-time
Reporting to the VP, Financial Controller, you will be a senior individual contributor responsible for the integrity, completeness and timeliness of Zurich Canada’s Commercial and Personal…
Added 3 mins ago
RI
Lead Oracle Artificial Intelligence
Raas Infotek
ON · Ontario, Canada
- Contract
5+ years in solution architecture, technical lead, or senior development roles.
Added 3 mins ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
This is a senior analytical role for a bilingual investment professional who can assess complex real estate, housing, and financial information into clear investment recommendations. The…
Added 3 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with…
Added 3 mins ago
BH
Lead Engineer - Ruby on Rails
Beacon Holdings
Canada
- Full-time
A senior generalist. You move across web, data, infrastructure, and AI, and you pick up unfamiliar stacks quickly.
Added 3 mins ago
CG
Director of Marketing, Defence
Calian Group
Ottawa, ON
- Full-time
Reporting to the Senior VP, Marketing and Corporate Communications, this role is part of the Marketing & Commercialization team and works closely with Defence leadership, Government…
Added 3 mins ago
JS
District Manager
JD Sports Canada
Montreal, QC
- Full-time
Added 3 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with…
Added 3 mins ago
KR
Oracle Technical Lead
KTek Resourcing
Brampton, ON
- Contract
· 5+ years in solution architecture, technical lead, or senior development roles.
Added 3 mins ago
TI
Quality Engineer (QE) / SDET – AI Chatbot Validation
Tekgence Inc
Brampton, ON
- Contract
We are looking for a seasoned AI first Senior Quality Engineer who is empowered to help the DevOps enablement team deliver highest level quality and is responsible for ensuring the team…
Added 3 mins ago
VC
URGENT - Sr. Software Engineer (Machine Learning, .Net, Angular, Docker)
VTRAC Consulting Corporation (WBE)
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
This is an exciting opportunity for a highly skilled Senior Software (ML) Engineer to develop intelligent, high-performance software solutions that transform modern manufacturing…
Added 3 mins ago
FS
Senior AI Engineer
Futran Solutions
Mississauga, ON
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 3 mins ago
R
Senior Producer, Audience Growth
Radio-Canada
Regina, SK
- Full-time
Senior Producer, Audience Growth(English Services) (On-Site)
Added 3 mins ago
PS
Senior Platform Developer (Toronto)
Productive Shop
Toronto, ON
- Full-time
Integrate APIs such as Slack, Google Drive and Google Analytics
Added 3 mins ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
…leadership development. We listen to our employees and dive into analytics to anchor our recommendations and decisions to keep engagement high. Last but not least, we're responsible for a…
Added 3 mins ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 3 mins ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 3 mins ago
TH
Business Analyst - PRO Experience (1 Year Contract)
The Home Depot
Canada
- Full-time
Analytics, Reporting and Business Insights (approximately 25%)
Added 18 mins ago
TA
Sr. AWS EMR Admin
Tiger Analytics
Canada
- Full-time
We are seeking an experienced Senior AWS EMR Administrator to manage, optimize, and scale our cloud data infrastructure. In this hands-on technical role, you will be responsible for…
Added 18 mins ago
EA
Senior Manager, Global Travel
Electronic Arts (EA)
Vancouver, BC
- Full-time
Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As Senior Manager, Global Travel, you will guide the strategic direction of our global travel function,…
Added 18 mins ago
P
Azure Data Consultant, Senior Associate
PwC
Toronto, ON
- Full-time
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial…
Added 18 mins ago
C
Senior Machine Learning Engineer
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
We are currently seeking a Senior Machine Learning Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative solutions and…

Zodiac Solutions, Inc

Senior Zendesk Developer Implementation Specialist

Waterloo, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Zendesk Developer / Implementation Specialist

Experience

6 to 9 years of overall IT experience

Minimum 4 years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

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More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise migrations and platform transformations, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

Requires 6–9 years of overall IT experience and at least 4 years of hands-on Zendesk experience, including expertise in Zendesk Support and Guide, APIs, data models, incremental exports, and migration reconciliation. Candidates should also have experience with REST integrations, batch processing, SQL, attachment handling, troubleshooting, documentation, and stakeholder coordination; end-to-end migration or enterprise integration experience is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Data Reconciliation
Ticket and Knowledge Attachment Handling
Node.js
Python
REST APIs
OAuth
Webhooks
Batch Processing
SQL
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk
Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Archival
Enterprise Integration
Tickets
Comments
Audits
Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
Batch Processing
SQL
Relational Databases
Migration Reconciliation
Role-Based Access Control
Data Retention
Middleware

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