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Added 1 hour ago
AA
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche spécialiste en intégration multi-systèmes au sein de notre Centre de compétences en ingénierie système (ABIY) basée à Mirabel (Québec,…
Added 1 hour ago
BA
Oracle Fusion Specialist/Consultant
Botsford Associates
Toronto, ON
- $50 to $100 CAD / hour
- Contract
…extensions, custom reports, and system behaviours. Leverage Oracle Integration Cloud (OIC) to architect end-to-end integration workflows connecting Oracle Fusion with external legacy and…
Added 2 hours ago
C
Ingénieur de données senior
CGI
Montreal, QC
- Full-time
The Data Engineer Senior acts as a specialist in the design, development, integration and optimisation of data solutions. They contribute to the implementation of pipelines, integration…
Added 2 hours ago
C
BI Analyst / Data Analyst
CGI
Montreal, QC
- Full-time
The BI analyst / data analyst acts as a specialist at the intersection of business needs, operational processes, data and analytical solutions.
Added 3 hours ago
H
Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
We are seeking a Specialist – Project Planning & Integration - to join in Sudbury, Ontario.
Added 5 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Enterprise, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 7 hours ago
AA
Spécialiste en Architecture PDP / PDP Architecture Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Compréhension holistique des phases de développement produit (conception, intégration, essais, industrialisation);
Added 7 hours ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Assist with corporate records, due diligence, integration activities, claims, internal reviews, legal workflow improvements, and other special projects while handling confidential…
Added 7 hours ago
PE
Payroll & Benefits Specialist
PRI Engineering
Toronto, ON
- Full-time
…of related companies. We are seeking a Payroll and Benefits Specialist to own payroll and benefits end to end for 150 to 200 employees across three companies in the group, with the firm…
Added 8 hours ago
LI
Security Architect
LanceSoft, Inc.
Regina, SK
- Contract
The Security Specialist – Security Architect role is pivotal in safeguarding information systems by identifying and overseeing the design, build and implementation of cyber security…
Added 8 hours ago
L
Salesforce Technical Architect with Revenue Cloud (RCA)
LTM
ON · Ontario, Canada
- $140,000 to $180,000 USD / year
- Full-time
API integration architecture with external enterprise systems
Added 9 hours ago
IG
EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Insight Global is seeking an EDI Analyst / Integration Specialist to support a growing EDI environment within a high-volume warehouse and distribution operation.
Added 9 hours ago
KG
AI -Senior Mobile Engineering Specialist
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
Work on the integration of MDM (Intune, Mobile Iron) and Identity Provider systems
Added 9 hours ago
VF
Air Specialist (12-Month Contract)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
The Air Specialist is responsible for providing technical support on air quality and climate change matters. Working with the manager, climate action and air quality, they undertake air…
Added 9 hours ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 9 hours ago
ZS
Senior Zendesk Developer Implementation Specialist
Zodiac Solutions, Inc
Waterloo, ON
- Full-time
The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure…
Added 9 hours ago
GR
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
- Full-time
The Cyber Security Specialist - L3 ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay, including the…
Added 9 hours ago
A
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Le programme d'avions commerciaux A220 recherche spécialiste en intégration multi-systèmes au sein de notre Centre de compétences en ingénierie système (ABIY) basée à Mirabel (Québec,…
Added 10 hours ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 10 hours ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 10 hours ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 11 hours ago
J
Systems Testing/QA Specialist – Senior
Joblinxsapp
Toronto, ON
- Full-time
The Senior Systems Testing/QA Specialist will be responsible for planning, designing, executing, and managing software testing activities for enterprise-level applications.
Added 11 hours ago
TI
Systems Testing / QA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
…supports Ontario s Digital First for Health Strategy. The Senior Systems Testing / QA Specialist will focus on testing the project s Monitoring and Evaluation reporting…
Added 12 hours ago
CG
Taza - Communications Specialist
Canderel Group
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
Communications integration into various marketing initiatives.
Added 12 hours ago
EC
Cloud Data Engineer
Experis Canada
Halifax, NS
- Contract
Job Title: Cloud Infrastructure Data Engineering Specialist

Zodiac Solutions, Inc

Senior Zendesk Developer Implementation Specialist

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Zendesk Developer / Implementation Specialist

Experience

6 to 9 years of overall IT experience

Minimum 4 years of hands-on Zendesk experience

Experience in Zendesk data migration, archival, platform consolidation, enterprise integration, or large-scale data extraction.

Experience supporting at least one end-to-end migration or enterprise integration engagement is preferred.

Role Summary

Responsible for leading Zendesk source-side technical activities for enterprise data migration and platform-transformation engagements.

The role requires strong hands-on expertise in Zendesk data models, APIs, source assessment, data extraction, transformation, attachments, knowledge content, incremental migration, and reconciliation.

The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure Zendesk data is securely extracted, accurately transformed, reconciled, and handed over in the agreed target format.

Key Responsibilities

Assess Zendesk instances, enabled products, configurations, and integrations.

Inventory brands, forms, fields, users, organizations, groups, workflows, webhooks, and applications.

Configure Zendesk fields, forms, triggers, automations, workflows, roles, and permissions.

Profile data volumes, historical coverage, attachments, and data-quality issues.

Build backend and integration components using Node.js or Python.

Integrate Zendesk with ERP, finance, product-data, and other enterprise systems using REST APIs and middleware.

Develop scheduled jobs and batch processes with logging, retry, reconciliation, and error-handling capabilities.

Implement custom modules, role-based access controls, data-retention rules, and record-hold functionality.

Develop migration manifests, control totals, and reconciliation reports.

Follow applicable data-security, retention, and access-control requirements.

Mandatory Skills

Zendesk Support and Guide.

Zendesk REST APIs and incremental exports.

Zendesk tickets, comments, audits, users, organizations, forms, and custom fields.

Ticket and knowledge attachment handling.

REST APIs, JSON, OAuth, API tokens, and webhooks.

Batch processing, retry, checkpoint, and restart mechanisms.

SQL and relational databases.

Migration reconciliation and exception handling.

Strong troubleshooting, documentation, and stakeholder-management skills

Preferred Skills

Experience migrating data in and out of Zendesk.

Experience with CRM, service-management, or archival platforms.

Relevant Zendesk certification

Experience with enterprise ETL or middleware platforms.

Cloud staging and secure file-transfer experience.

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More about this job

Responsibilities

Lead Zendesk source-side technical work for enterprise migrations and platform transformations, including instance assessment, data profiling, extraction, transformation, and attachment and knowledge-content handling. Build integrations and batch processes, implement access and retention controls, and deliver migration manifests, reconciliation reports, and secure, accurate data handoffs.

Requirements

Requires 6–9 years of overall IT experience and at least 4 years of hands-on Zendesk experience, including expertise in Zendesk Support and Guide, APIs, data models, incremental exports, and migration reconciliation. Candidates should also have experience with REST integrations, batch processing, SQL, attachment handling, troubleshooting, documentation, and stakeholder coordination; end-to-end migration or enterprise integration experience is preferred.

Skills

Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Data Extraction
Data Reconciliation
Ticket and Knowledge Attachment Handling
Node.js
Python
REST APIs
OAuth
Webhooks
Batch Processing
SQL
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Zendesk
Zendesk Support
Zendesk Guide
Zendesk REST APIs
Incremental Exports
Data Migration
Platform Transformation
Data Extraction
Data Transformation
Data Archival
Enterprise Integration
Tickets
Comments
Audits
Attachments
Knowledge Content
Node.js
Python
REST APIs
JSON
OAuth
API Tokens
Webhooks
Batch Processing
SQL
Relational Databases
Migration Reconciliation
Role-Based Access Control
Data Retention
Middleware

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