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Added 12 mins ago
TC
Senior Forward Deployed Engineer
TSR Consulting
Mississauga, ON
- Contract
Architect and build scalable, resilient services using Spring Boot, REST/gRPC, and microservices patterns.
Added 12 mins ago
D
Service Reliability Engineer
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Toronto, ON
- Full-time
…passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for…
Added 12 mins ago
D
Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
…passionate and innovative engineers, designers, and product managers architect tools that empower businesses to thrive in the evolving digital landscape, streamlining digital ordering for…
Added 12 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Vancouver, BC
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 12 mins ago
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Modern Workspace Solution Architect
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- Full-time
Modern Workspace Solution Architect (AI, Automation & Collaboration)OverviewWe are seeking an experienced Modern Workspace Solution Architect with 10+ years of IT experience to lead the…
Added 12 mins ago
Cloud Architect
Scotiabank
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The Cloud Architect will be part of the Cloud Platform/Enterprise Architecture team, responsible for the Cloud adoption strategy and for creating platform components and services for the…
Added 27 mins ago
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Agentic AI Architect
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- Full-time
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Added 1 hour ago
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Lead IAM Developer
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- Full-time
Are you passionate about leading enterprise identity security transformations and designing scalable Identity Governance & Administration (IGA) solutions that strengthen security,…
Added 1 hour ago
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Responsable des solutions Salesforce/Salesforce Solution Lead
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- Full-time
…Consultant, Service Cloud Consultant ou Salesforce Application/System…
Added 1 hour ago
MP
Property Inspector (2) - Temporary Assignment up to 18 Months
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ON · Ontario, Canada
- Temporary
Ability to read and understand legal documents and interpret surveys, subdivision plans, architect and builder plans
Added 1 hour ago
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Senior IT Infrastructure Engineer
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- Full-time
…Azure solutions under the direction of the Principal Azure…
Added 1 hour ago
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DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a DELMIA Solutions Architect – 3DEXPERIENCE to support clients in the design, integration, and deployment of digital solutions across Canada, France, and…
Added 1 hour ago
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Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
…conferences, mentorship opportunities, and clear paths to principal/architect/leadership tracks as you establish yourself as a thought…
Added 1 hour ago
TA
Agentic AI Architect
Tiger Analytics Inc.
Remote, Canada
- Remote
Tiger Analytics is looking for experienced Agentic AI Architect with Gen AI experience to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in…
Added 2 hours ago
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Enterprise Architect
Sobeys
Stellarton, NS
- Full-time
…join our team! We currently have a full-time opportunity for a Enterprise Architect. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON, Montreal,…
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System Architect - Krembil Centre for Neuroinformatics
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Architect the integration between the IYS platform and CAMH's expanding on-premises footprint tied to the relocation, ensuring clean interoperability across on-premises and cloud boundaries…
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BI Architect
GFT Technologies SE
Toronto, ON
…financial planning solutions is currently seeking an experienced BI Architect to support its technology…
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Network Architect
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Toronto, ON
- $90 to $100 CAD / hour
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Serve as the primary Network Architect for, designing future-state network solutions and guiding architectural direction across internal leadership, enterprise architects, cloud teams, and…
Added 2 hours ago
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Network Designer/Architect
TEEMA
Toronto, ON
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…meet customer needs and timelines, while adhering to overall enterprise architecture vision and organizational business…
Added 3 hours ago
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Lead Middleware Platform
Millennium Software and Staffing Inc
Montreal, QC
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We are looking for a Lead Middleware Platform Architect to lead the design, implementation, automation, and operationalization of a next-generation data and RDF platform for a global…
Added 3 hours ago
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Data Architect / Data Modeller
Teckhorizon Inc
Toronto, ON
- Contract
Our Client is looking for an experienced Senior Data Architect / Data Modeller with 8+ years of experience in enterprise data architecture, data modelling, SQL, and database design to…
Added 3 hours ago
C
Java Developer Lead Analyst - Vice President
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- Full-time
Architect and lead the development of scalable, high-performance applications within Citi's Insight regulatory reporting framework, ensuring alignment with enterprise architecture standards.
Added 3 hours ago
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Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Added 3 hours ago
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Cloud Operations, Senior Specialist
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Toronto, ON · Interac Corp. Head Office
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Added 3 hours ago
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RQ11485 – Data Architect/Modeller – Senior
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Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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