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Added 14 mins ago
A
Senior Full Stack Developer
Affinity
BC · British Columbia, Canada
- Contract
integration of applications, databases, identity services, and shared government capabilities;
Added 14 mins ago
GT
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $72 CAD / hour
- Contract
Data and APIs: Perform data analysis using SQL, contribute to API specifications (REST/JSON), and support integration efforts with internal and external platforms.
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Schedule Manager
GagaMuller
Merritt, BC
- Full-time
Ensure integration of design, procurement, construction, commissioning, and client milestones within the overall program.
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GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Partner with suppliers, Procurement Operations, and Technology teams to facilitate successful onboarding and integration activities.
Added 14 mins ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Work with architecture, delivery teams, developers, integration resources, and managed service providers to ensure solutions meet enterprise standards and operational requirements.
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BR
Java Software Engineer
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Write clean, maintainable, well-documented code supported by comprehensive unit and integration testing
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Learning Module Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $7,556 to $9,062 CAD / month
- Full-time
Minimum 3.5 years of relevant experience in LMS administration and integration. In addition, strong communication skills and experience with technical teams and/or vendors.
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Schedule Manager
GagaMuller
Kamloops, BC
- Full-time
Ensure integration of design, procurement, construction, commissioning, and client milestones within the overall program.
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Section Manager, Software Design Engineering
Kinectrics
Toronto, ON
- Full-time
Industrial control system architecture and integration (PLC, DCS, ICS)
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Spécialiste IA et automatisation de processus
EXFO
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Collaborer avec les développeurs MLOps à l’évolution de notre plateforme agentique en identifiant les besoins liés aux connecteurs, à l’orchestration, aux permissions et à l’intégration.
Added 14 mins ago
MI
Microsoft Dynamics CRM Developer
Maarut Inc
Montreal, QC
- Contract
The client is looking for a senior developer whose main field is Microsoft Dynamics CRM, with command of the CI/CD chain. The role covers the full cycle: requirements analysis, design,…
Added 14 mins ago
MC
Associate Director, Assessment Operations
Medical Council of Canada
Ottawa, ON
- $130,000 to $156,000 CAD / year
- Full-time
As Associate Director, Assessment Operations, you’ll provide senior operational leadership and cross-functional integration across the Medical Council of Canada’s (MCC) examination programs…
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Forward Deployed Engineer
LinkedAi
Winnipeg, MB
- Full-time
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Programmer Analyst II
Workiy
NB · Fredericton North, New Brunswick
- Contract
The successful candidate will work with healthcare applications, Electronic Health Records (EHR), integration systems, patient registries, databases, and reporting solutions.
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RQ11823 - Software Developer - CRM - Intermediate
Maarut
Toronto, ON
- Contract
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M
RQ11825 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Additional Skills for Oracle Software Developer:
Added 29 mins ago
Production Supervisor
L3Harris Technologies
Montreal, QC
The Production Supervisor provides daily leadership and operational oversight for the assembly and integration teams within the Operations Engineering department. This role focuses on…
Added 29 mins ago
U
Modeler (Vegetation)
Ubisoft
Quebec, QC
- Full-time
As a 3D Vegetation Modeler at Ubisoft Québec, you’ll create 3D assets for the game, from gathering references through to integration in the game engine.
Added 29 mins ago
T
SAP AI Orchestration Developer
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
…Delivery for engagement assignment, the SAP AI Orchestration Developer designs and builds AI-enabled business processes on the SAP Business AI…
Added 29 mins ago
T
SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON · Montreal, Québec
- $135,000 to $175,000 CAD / year
- Full-time
…Delivery for engagement assignment, the SAP BTP Full-Stack and Integration Developer builds the services, applications, and integrations designed for Talan…
Added 29 mins ago
Hardware Systems Technical Lead
Lightmatter
Toronto, ON
Lead hands-on integration, verification, and validation across bench bring-up, EVT/DVT, and production release
Added 43 mins ago
HC
Part-time Professor, Respiratory Therapy - FHLS
Humber College
Toronto, ON
- Part-time
…simulation sections, assess learner performance, and support the integration of respiratory science, clinical reasoning, professional judgment and practical skills. Assignments will depend…
Added 43 mins ago
UC
Boarding Registered Nurse, Upper School
Upper Canada College
Toronto, ON
- $66,746 to $87,604 CAD / year
- Full-time
…Joint Health and Safety Committee, to insure coordination and integration and of…
Added 43 mins ago
T
SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON
- $135,000 to $175,000 CAD / year
- Full-time
…Delivery for engagement assignment, the SAP BTP Full-Stack and Integration Developer builds the services, applications, and integrations designed for Talan…
Added 43 mins ago
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MEP Project Manager
GagaMuller
Kamloops, BC
- Full-time

Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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