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Added 6 mins ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
Providing technical leadership on application architecture, systems integration and complex technical issues, ensuring solutions are practical, scalable and sustainable.
Added 6 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise…
Added 6 mins ago
C
Security Architecture Advisor
COFOMO
Quebec, QC
- Full-time
Have at least 8 years of experience in IT security, including 5 years in security architecture.
Added 6 mins ago
TA
Agentic AI Architect
Tiger Analytics
Canada
- Full-time
…define, design, and bootstrap our next-generation Agentic AI architecture. In this role, you will bridge the gap between high-level business strategy and deep technical execution. You will…
Added 6 mins ago
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…finalizing designs and technical implementations that align with the architecture established by the Enterprise Architecture function, ensuring optimal use of technology within the…
Added 20 mins ago
IS
IT Specialist
iN STUDIO
Toronto, ON
- Full-time
● Provision and deprovision user accounts, licences, and security/distribution groups
Added 20 mins ago
KS
Java - Lead Developer
Kumaran Systems
Toronto, ON
- Full-time
Participate in code reviews, ensuring code quality, security, and best practices are adhered to.
Added 21 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Delivery of enterprise firewall solutions, including both physical and cloud‑based platforms, in alignment with client's security architecture and network standards.
Added 21 mins ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Working knowledge of enterprise application architecture, security principles, configuration management, master data, and functional troubleshooting.
Added 21 mins ago
T
Senior Consultant, ML/AI Engineer, Data & AI
Toast
Vancouver, BC
- $77,000 to $102,000 USD / year
- Full-time
Experience deploying ML models to Azure, AWS, or GCP with an understanding of cloud-native architecture and security principles
Added 21 mins ago
IC
Intermediate SharePoint Developer
ITS Consulting Inc
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
· Manage competing priorities and involve the Development Team Lead when architecture, security, migration complexity, or delivery risk requires additional review.
Added 21 mins ago
BR
DevOps Engineer
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- $113,900 to $147,400 CAD / year
- Full-time
The successful candidate will collaborate closely with software development, security, and infrastructure teams to improve platform stability and accelerate software delivery. As a senior…
Added 21 mins ago
T
Sr Saviynt Developer or Lead
TechDemocracy
Toronto, ON
- Full-time
Delivery: Architecture, HLD/LLD preparation, application onboarding, testing, deployment, and technical documentation.
Added 21 mins ago
AS
Application Development
Axelon Services Corporation
Montreal, QC
- $77.93 USD / hour
- Other
Deliver solutions that meet performance, scalability, and security requirements.
Added 21 mins ago
K
Section Manager, Software Design Engineering
Kinectrics
Toronto, ON
- Full-time
Industrial control system architecture and integration (PLC, DCS, ICS)
Added 36 mins ago
T
SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON · Montreal, Québec
- $135,000 to $175,000 CAD / year
- Full-time
Integration and security: At least two (2) years with SAP Integration Suite, including an event-driven scenario, plus hands-on experience with XSUAA, destinations, on-premises connectivity,…
Added 36 mins ago
TT
Senior/Staff Software Engineer
True Talent Solutions Partners
Canada
- $210,000 to $260,000 USD / year
- Full-time
Added 36 mins ago
Senior Network Development Engineer
NetBrain
Toronto, ON
Work cross-functionally with Product Management, Development, and Support to improve resource architecture, authoring efficiency, and the overall resource lifecycle
Added 36 mins ago
CC
IT Developer Associate
Centrum Concierge & Security Ltd.
Surrey, BC
- Full-time
Centrum Concierge & Security Ltd. is looking for an IT Developer Associate to join our development team and help shape new tech initiatives and products - including web apps and their…
Added 50 mins ago
T
SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON
- $135,000 to $175,000 CAD / year
- Full-time
Integration and security: At least two (2) years with SAP Integration Suite, including an event-driven scenario, plus hands-on experience with XSUAA, destinations, on-premises connectivity,…
Added 50 mins ago
A
DevOps Consultant
Altis
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Working alongside architecture, engineering, security, and data teams, you'll play a key role in establishing DevOps standards, governance, and secure CI/CD practices. This is an…
Added 50 mins ago
SJ
Lead IAM Developer
So Jobs
Mississauga, ON
- Full-time
Are you passionate about leading enterprise identity security transformations and designing scalable Identity Governance & Administration (IGA) solutions that strengthen security,…
Added 50 mins ago
T
JAVA full stack DEVELOPER || Canada
TestingXperts
Toronto, ON
- Contract
Spring Boot, Spring MVC, Spring Data JPA, and Spring Security.
Added 50 mins ago
Unified Customer Experience - Senior Software Engineer
Questrade Financial Group
Calgary, AB
…production-grade code that meets standards for readability, performance, security, and observability. The engineer will also participate in code reviews, maintain automated test suites,…
Added 1 hour ago
GT
Systems Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Support program development by defining system architecture and creating Interface Control Documents (ICDs) for acoustic, mechanical, electronics, power, controls, and software systems.

Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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