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Added 8 mins ago
SL
Digital Graphic Designer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 8 mins ago
Senior ServiceNow Specialist
Trans Mountain
Calgary, AB
Monitor platform health, performance, security and troubleshooting
Added 23 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 1 hour ago
TH
Mechanical Designer/ Engineer- Project Lead
The HIDI Group
Toronto, ON
- Full-time
We are looking for a Mechanical Designer/ Engineer- Project Lead!
Added 1 hour ago
MI
Senior Java Software Engineer
Maarut Inc
Toronto, ON
- Contract
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 1 hour ago
TH
Mechanical Designer/ Engineer- Project Lead
The HIDI Group
Toronto, ON
- Full-time
We are looking for a Mechanical Designer/ Engineer- Project Lead!
Added 1 hour ago
T
Network Designer/Architect
TEEMA
Toronto, ON
- Contract
The Senior Network Designer will provide architecture and design expertise to strengthen network services, support integration across on-premises and cloud environments, and align solutions…
Added 1 hour ago
SM
RQ11738 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ten or more years of experience as a designer and developer of large-scale, multi-client web applications, or equivalent senior experience.
Added 1 hour ago
S
Senior Network Designer
StafinGo
Toronto, ON
- $90 to $110 CAD / hour
- Contract
Provide technical expertise as required on any on-going network and network security initiatives
Added 2 hours ago
ZS
ServiceNow Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
7. Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Added 2 hours ago
BS
ServiceNow AIOps Architect.
BULL-IT SOLUTIONS LTD
Toronto, ON
- Full-time
…cloud, network, infrastructure, application performance, and security platforms.6. Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and…
Added 2 hours ago
T
ServiceNow Architect
Tekshapers
Toronto, ON
- Full-time
Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.
Added 2 hours ago
SM
RQ11575 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience using data modelling methods and tools, such as ERwin, Visio, and Power Designer, including working knowledge of metadata structures, repository functions, and data dictionaries.
Added 3 hours ago
GT
Control Systems Engineer
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
All candidates must be eligible to obtain and maintain Canadian Controlled Goods and Canadian Government Security clearances.
Added 3 hours ago
GT
Intermediate Electrical Technologist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Schematic and PCB design using Altium Designer
Added 3 hours ago
Test Engineering, Software Designer
L3Harris Technologies
ON · Waterdown, ON
…targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies. From long-range covert surveillance missions to search…
Added 5 hours ago
TS
Fire Sprinkler Designer
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…projects throughout Ontario and is seeking a Fire Sprinkler Designer who can independently manage projects while contributing to long-term client relationships and business…
Added 6 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 7 hours ago
PA
Electrical Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking an ELECTRICAL DESIGNER to join our team.
Added 12 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 13 hours ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for Network Designer who will be reporting to the Manager, Engineering – Wireless Data Core, the Data Networks specialist will be the technical Subject Matter Expert (SME) to…
Added 13 hours ago
Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Added 13 hours ago
Sr. Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Added 13 hours ago
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…
Added 14 hours ago
O
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
- $118,000 to $162,000 CAD / year
- Full-time
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…

Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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