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Added 12 mins ago
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MEP Project Manager
GagaMuller
Kamloops, BC
- Full-time
Identify potential delays, technical constraints, and delivery risks and implement appropriate mitigation measures.
Added 12 mins ago
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Project Manager (Substations)
GagaMuller
Regina, SK
- Full-time
Lead and participate in project coordination meetings, technical reviews, progress meetings, and utility interface workshops.
Added 12 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
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Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager – HVAC is responsible for the effective leadership, technical oversight, and operational performance of a skilled trades team with a strong concentration in…
Added 12 mins ago
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MEP Project Manager
GagaMuller
Merritt, BC
- Full-time
Identify potential delays, technical constraints, and delivery risks and implement appropriate mitigation measures.
Added 12 mins ago
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Manager, Complex Accounting
Stevenson & White
Ottawa, ON
- $120,000 to $140,000 CAD / year
- Full-time
…matters and financial transactions, including the development of technical accounting memos. This role will drive research and the adoption of new accounting standards, ensure accurate…
Added 12 mins ago
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Demand Planner
Doka
Varennes, QC
- Full-time
…high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the…
Added 12 mins ago
EI
Senior Design Manager
EBC Inc.
Mississauga, ON
- Full-time
We are seeking an experienced Senior Design Manager to lead the design delivery of a single, high-profile Industrial, Commercial, and Institutional (ICI) project delivered within a…
Added 12 mins ago
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JAVA full stack DEVELOPER || Canada
TestingXperts
Toronto, ON
- Contract
We are seeking an experienced Full Stack Java Lead to lead the design, development, and delivery of scalable, secure, and high-performance enterprise applications. The ideal candidate…
Added 12 mins ago
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Data Analyst III
Agilus Work Solutions
Calgary, AB
- Contract
…actionable intelligence to operate and optimize the system. technical advisor to management, leveraging modern analytics platforms (e.g., Databricks), advanced coding (Python, SQL,…
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Project Manager (Design & Construction)
Corix
Vancouver, BC
- Other
You lead rather than just manage. You're comfortable taking ownership, making informed calls with incomplete information, and driving outcomes without relying solely on formal authority.…
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Program Manager (Tooling)
Magna International
Brampton, ON
- Full-time
· Comfortable giving technical presentations or hosting meeting
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Director of Pricing and Business Analytics
GFL Environmental Inc.
Vaughan, ON
- Full-time
…Working with a "no can't do" attitude, you will translate complex technical data into compelling commercial narratives that shape global corporate strategy and optimize bottom-line…
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Senior Project Manager (Environment)
AtkinsRéalis
Toronto, ON
- Full-time
We are seeking an experienced Senior Project Manager (Environment) who can lead complex infrastructure projects from a project management and environmental perspective. In addition to…
Added 12 mins ago
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Senior Bridges Engineer (Roads& Rails)
AtkinsRéalis
Montreal, QC
- Full-time
Act as a technical discipline lead by verifying structures, plans, specifications, and studies, coordinating interfaces with other disciplines, and developing innovative engineering…
Added 12 mins ago
Corporate Project Management Specialist (1 Year Contract)
Circle of Care, Sinai Health
Toronto, ON
…accountable departmental leader, executive sponsor or subject matter lead, who sets direction, makes key decisions and remains ultimately responsible for outcomes. Working in partnership…
Added 13 mins ago
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Senior Manager, Fraud Strategy, New Initiatives
Remitly
Burnaby, BC
- Full-time
…organization, reporting to the Director, Fraud Strategy. You will lead a team of technical program managers and data analysts who set the fraud control requirements for Remitly's new…
Added 13 mins ago
UO
Programmer Analyst I
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Software Innovation Technical Lead at the UBC Learning Technology Innovation Centre. Works under the direction of Solutions Architects, Programmer Analysts, Senior Managers,…
Added 28 mins ago
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AVP, Data Science & Price Modelling
Aviva Canada
Markham, ON
- Full-time
In this role, you'll lead the development and delivery of advanced pricing models and data-driven solutions while partnering with teams across Pricing, Actuarial, Risk, and Technology.…
Added 28 mins ago
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AVP, Data Science & Price Modelling
Aviva Canada
Toronto, ON
- Full-time
In this role, you'll lead the development and delivery of advanced pricing models and data-driven solutions while partnering with teams across Pricing, Actuarial, Risk, and Technology.…
Added 28 mins ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in contributing to cutting‑edge technology from concept to delivery. Based in Dartmouth, Nova Scotia, we design and manufacture state‑of‑the‑art underwater acoustic components, transducers,…
Added 28 mins ago
GT
Manufacturing Team Lead
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
Reporting to the Manager of Technical Assembly, the Manufacturing Team Lead is responsible for leading daily production activities to ensure the safe, efficient, and high-quality…
Added 28 mins ago
GT
Sustainment Engineer (Integrated Logistics Support)
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
In this role, you'll lead the planning, development, and delivery of Integrated Logistics Support (ILS) solutions and program deliverables across the full product lifecycle. From proposal…
Added 28 mins ago
GT
System Safety Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in contributing to cutting‑edge technology from concept to delivery. Based in Dartmouth, Nova Scotia, we design and manufacture state‑of‑the‑art underwater acoustic components, transducers,…
Added 28 mins ago
GT
Systems Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in contributing to cutting‑edge technology from concept to delivery. Based in Dartmouth, Nova Scotia, we design and manufacture state‑of‑the‑art underwater acoustic components, transducers,…

Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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