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Added 5 mins ago
BG
Heavy Equipment Technician - Leadhand - Construction & Forestry
Brandt Group of Companies
Oro, ON
- Full-time
Possess computer and technical aptitude and knowledge for diagnostics and calibration work.
Added 5 mins ago
BG
Foreman - Fabrication
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Fabrication Foreman leads and supports the production crew, ensuring welders, fitters, and lead hands work efficiently and safely. This role assigns and prioritizes tasks, monitors…
Added 5 mins ago
RO
Hydrocarbon Lead
Rubicon Organics™
Delta, BC
- $55,000 to $70,000 CAD / year
- Full-time
The Hydrocarbon Lead will work closely with the Hydrocarbon Extraction Specialist and other technical and operational partners to maintain process consistency, product quality and equipment…
Added 5 mins ago
A
Sr. Materials Innovation Manager – Advanced Concepts
ARC'TERYX
North Vancouver, BC
- Full-time
As the Sr. Materials Innovation Manager – Advanced Concepts, you lead the advanced materials development function, creating industry-leading textile technology platforms and collaborating…
Added 5 mins ago
LC
Laboratory Technologist
LNG Canada
Kitimat, BC
- Full-time
Lead with Honesty: We act with integrity and courage, even when it is difficult.
Added 5 mins ago
NL
Senior Level Designer
Next Level Games
Vancouver, BC
- $89,000 to $114,000 CAD / year
- Temporary
Lead by example and share expertise to better other teammates
Added 20 mins ago
IF
Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
Reports To: Curricular Lead & Program Manager
Added 20 mins ago
B
Systems Analyst - Senior (Peoplesoft HCM exp)
Bevertec
Toronto, ON
- Contract
…knowledge of the theory and principles of system design to lead the analysis and definition of clients` information technology requirements, experience of PUM upgrade, PS Tools upgrade and…
Added 20 mins ago
AI
Technical Lead - Java
Avanciers Inc.
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for Technical Lead - Java.
Added 20 mins ago
TM
Mill Maintenance Superintendent
The Mosaic Company
Colonsay, SK
- Full-time
Bachelor’s degree in engineering, or Technical Diploma, Journeyperson Certification, or 3–5 years of extensive previous experience in a similar role background.
Added 20 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 20 mins ago
KC
Superintendent
Kindred Construction Ltd.
Revelstoke, BC
- Full-time
Dedicated to quality and service with 5+ years of successful experience in a technical role, with proven ability to manage and lead projects
Added 20 mins ago
A
Production Test Technician
ABB
Quebec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 20 mins ago
BC
Candidate to the engineering profession (CEP) – Digital Power Systems
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Ability to draft technical documents in both languages
Added 20 mins ago
EG
Project Geologist II
Equinox Gold Corp.
Geraldton, ON
- Part-time
On interim basis, provide technical oversight and accountability for grade control activities, including reverse circulation (RC) drilling and sampling, blast hole (BH) sampling, drill…
Added 20 mins ago
WM
Hose buff/test
Weir Minerals
Elliot Lake, ON
- Full-time
Ability to read blueprints or technical drawings.
Added 20 mins ago
D
Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim consultations, claim preparation and documentation, audit defense, sales,…
Added 20 mins ago
C
Roadmaster
CPKC
Cranbrook, BC
- Full-time
Are you ready to lead and make a lasting impact? As a Roadmaster, you’ll own a critical leadership role by overseeing compliance with safety practices, policies and procedures, and guiding…
Added 20 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 20 mins ago
WI
Senior Civil Engineer - Municipal Engineering
WSP in Canada
Cornwall, ON
- Full-time
…As a Senior Civil Engineer - Municipal Engineering, you will lead the delivery of impactful infrastructure projects that improve how people live, work, and connect. From water and…
Added 20 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 20 mins ago
WI
Senior Civil Engineer - Land Development
WSP in Canada
Cornwall, ON
- Full-time
Lead the planning, design, and delivery of complex land development projects that create lasting community value.
Added 20 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
…Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 20 mins ago
D
Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
…member of the team you will apply your skills and knowledge to lead client engagements which may include pre-claim consultations, claim preparation and documentation, audit defense, sales,…
Added 20 mins ago
OP
Security Programs Senior Consultant
Ontario Power Generation
Oshawa, ON
- Full-time
Reporting to the Senior Manager SES Programs, this position is responsible for providing strategic leadership, technical expertise, and project oversight to strengthen nuclear security…

Zodiac Solutions, Inc

ServiceNow Architect

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: ServiceNow Architect

Location: Toronto, ON Onsite

Job Type: Full-Time Permanent

Key Responsibilities –

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations

.5. Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies –

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

Salesforce CPQ Developer

Expectations from Role -1. Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.

Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.

]\3. Reduce event noise and manual operational effort through correlation, prioritization, automation, and remediation capabilities.

Ensure reliable integration between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.

Drive adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.

Provide architecture governance and technical leadership across the complete solution lifecycle

Support successful project delivery through robust architecture, operational readiness, stakeholder alignment, and continuous improvement.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, guide implementation and delivery, and collaborate with technical and operational stakeholders to improve service availability and efficiency.

Requirements

The role requires strong hands-on ServiceNow architecture experience, particularly with AIOps, ITOM, Event Management, Discovery, Service Mapping, CMDB, and enterprise integrations. Candidates should also have experience with automation, ITSM processes, scalable and secure platform design, and the communication and leadership skills needed to guide stakeholders and technical teams.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Event Correlation
CMDB
Common Service Data Model
Service Mapping
IntegrationHub
REST And SOAP APIs
MID Server
Flow Designer
ITSM
Automation And Remediation
Architecture Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
CMDB
Common Service Data Model
Configuration Items
Service Topology
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Monitoring And Observability
Cloud Integration
Architecture Governance

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