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Zurich Canada

Office Experience - Reception (Montreal)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Sep 6, 2026

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Original job description

The Opportunity

Are you looking for a collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in Reception and Office Services and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a bilingual English/French professional with prior office or reception experience to join our Office Experience team in Montreal.

At Zurich Canada, the experience we create for our people and visitors’ starts the moment they walk through our doors. In this highly visible role, you’ll be one of the first points of contact for employees, clients and visitors while helping create a welcoming, professional, and well-run workplace.

Reporting to the AVP, Office Experience Manager, you’ll support reception, switchboard, office services, meetings and events, mail, and day-to-day workplace operations.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This posting is for a new vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

What you will do

Create a Great First Impression

Welcome employees, clients, and visitors and provide a warm, professional experience.
Switchboard support in both English and French.
Support employees with meeting spaces, building information and day-to-day workplace needs.
Maintain a professional, organized, and welcoming front-of-house environment.

Help Keep the Office Running Smoothly

Support the day-to-day readiness of common areas, meeting rooms, and shared office spaces.
Coordinate mail, courier, office supplies, and general workplace services.
Management of kitchens including: dishwashers, inventory management, maintenance and snacks.
Liaise with building management and service providers on facilities-related needs.
Maintain office information and administrative records using Microsoft Word and Excel.
Provide basic office-equipment support and escalate issues when required.

Support Meetings, Events and Administration

Prepare meeting rooms and support meetings, events, catering, and basic audiovisual needs.
Support workplace health and safety activities as required.
Take on additional Office Experience responsibilities as business needs evolve.

Job Qualifications - What You Bring To The Table

Required:

Fluency in both spoken and written English and French.
1–3 years of previous reception, office services, or corporate office experience.
High school diploma or equivalent.
Strong customer-service and communication skills.
Professionalism, sound judgment, and the ability to work independently.
Strong organization and attention to detail.
Ability to manage multiple priorities in a busy office environment.
Working knowledge of Microsoft Word, Excel, and common workplace technology.
Ability to lift up to 40 lbs.

Fluency in English is required to facilitate communication with internal and external stakeholders outside Quebec.

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 45,000 - 55,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate’s skills and experience.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. 

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 650 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich. We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Only applicable for Canada: For Zurich Canada's commitment to diversity and accessibility please click here. If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking here. Zurich Insurance Company Ltd 100 King St., W., Suite 5500, Toronto, ON, M5X 1C9. www.zurichcanada.com

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More about this job

Responsibilities

Welcome employees, clients, and visitors; provide bilingual switchboard support; and maintain a professional, organized front-of-house environment. Coordinate office services, mail, supplies, kitchens, facilities needs, meeting rooms, events, and administrative records while supporting day-to-day workplace operations.

Requirements

Requires fluency in spoken and written English and French, 1–3 years of reception or office-services experience, and a high school diploma or equivalent. Candidates should have strong customer-service, communication, organizational, and multitasking skills; working knowledge of Microsoft Word and Excel; and the ability to lift up to 40 pounds.

Skills

Bilingual English and French Communication
Reception
Customer Service
Switchboard Support
Office Services
Meeting and Event Support
Mail and Courier Coordination
Office Supply Management
Facilities Coordination
Microsoft Word
Microsoft Excel
Meeting Room Preparation
Basic Audiovisual Support
Organization
Attention to Detail
Multitasking

Benefits

Health and Benefits Plan
Four Weeks of Vacation
Four Personal Days
Training and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Reception
Office Services
Customer Service
Bilingual English and French
Switchboard
Visitor Experience
Workplace Operations
Mail Coordination
Courier Coordination
Office Supplies
Kitchen Inventory
Facilities Coordination
Building Management
Microsoft Word
Microsoft Excel
Meeting Room Preparation
Event Support
Catering
Audiovisual Support
Health and Safety
Administrative Records
Office Equipment
Insurance

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