Territory Sales Manager – Ottawa and Quebec

Company Description

Zwiesel Fortessa Canada Inc is a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

Job Description

The Territory Sales Manager is responsible for driving revenue growth and retaining key accounts within their assigned territory. This role serves as the primary point of contact for customer inquiries, pricing, product inventory, and marketing initiatives, while coordinating closely with Operations and Accounting.

Key Responsibilities

• Develop and execute territory account strategies, commercial sales bids, sales orders, and proformas.

• Build and maintain strong relationships with key decision-makers across product distribution channels and Professional segments.

• Educate customers on product features, terminology, and brand value to drive sales growth.

• Monitor competitive activity and develop strategies to acquire new commercial accounts.

• Collaborate with Operations on open order reporting and Accounting on account management.

• Participate in sales training and manage sales-related communications.

• Travel within assigned markets as business needs require.

Qualifications

MINIMUM REQUIREMENTS:

• 3+ years of sales experience, ideally within the commercial foodservice or hospitality industry.
• Proven track record managing large territories and diverse product portfolios.
• Strong formal presentation skills, with experience pitching effectively to both small teams and executive-level groups.
• Deep, hands-on understanding of commercial foodservice operational needs.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Ability to travel independently within company headquarters and in other communities to attend various meetings.
• Ability to sit for long periods of time. 
• The staff member frequently is required to reach with hands and arms. 
• The staff member is occasionally required to stand, walk, and stoop. 
• The staff member must regularly lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

MENTAL REQUIREMENTS:

• Independent judgement to propose sales project guidelines, follow-through and completion.
• Ability to work proficiently with database applications.
• Ability to prioritize work, problem solve, and communicate proficiently in verbal and written forms.

ESSENTIAL TECHNICAL/MOTOR SKILLS:

• Ability to converse and write in a knowledgeable manner on various ZF products/services and “sell” to prospective customers.
• Ability to create action plans for acquiring new customers and retaining existing ones.
• Ability to utilize Zwiesel Fortessa Americas information system and programs.

INTERPERSONAL SKILLS:

• Ability to converse verbally and in writing with others regarding Zwiesel Fortessa’s products and services with co-workers and customers.
• Ability to interact effectively with co-workers in order to prioritize workflow, request assistance if needed and assist others in achieving company goals.

Additional Information

LOCATION OF JOB:

Quebec, Canada