Office Administrator
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About 1Click Energy Solutions
1Click Energy Solutions is Canada's largest provider of heat pump-based heating and cooling solutions. We work with homeowners and local HVAC contractors to deliver energy-efficient home comfort solutions.
As our team continues to grow in London, Ontario, we are looking for an organized, proactive, and dependable Office Administrator to support our day-to-day operations. This role is ideal for someone who enjoys keeping things organized, coordinating people and schedules, solving problems, and helping a busy team run smoothly.
Key Responsibilities
What We Offer
We're looking for someone who is more than just an administrator. The ideal candidate is organized, resourceful, and comfortable taking ownership of tasks from start to finish. You enjoy keeping schedules on track, helping people stay organized, anticipating what the team needs, and finding practical solutions when things change.
If you're a strong communicator who enjoys being at the centre of a busy operation and wants to grow with an expanding company, we'd love to hear from you.
Apply today to join 1Click Energy Solutions in London, Ontario.
1Click Energy Solutions is Canada's largest provider of heat pump-based heating and cooling solutions. We work with homeowners and local HVAC contractors to deliver energy-efficient home comfort solutions.
As our team continues to grow in London, Ontario, we are looking for an organized, proactive, and dependable Office Administrator to support our day-to-day operations. This role is ideal for someone who enjoys keeping things organized, coordinating people and schedules, solving problems, and helping a busy team run smoothly.
Key Responsibilities
- Provide day-to-day administrative support to the local operations team.
- Manage incoming calls, emails, customer inquiries, and general correspondence.
- Maintain accurate customer records, job files, spreadsheets, and internal documentation.
- Assist with data entry, document preparation, invoicing support, and other administrative tasks.
- Coordinate service appointments, installation schedules, and customer bookings.
- Manage schedule changes, cancellations, and urgent requests.
- Assist with coordinating materials, equipment, and other requirements for upcoming jobs.
- Support a growing team of field technicians, installers, contractors, and operations staff.
- Take ownership of day-to-day tasks and follow through without requiring constant supervision.
- Previous experience in office administration, scheduling, coordination, or a similar role.
- Strong organizational skills and attention to detail.
- Comfortable managing multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office, including Outlook, Excel, and Word.
- Ability to learn new software, scheduling tools, and internal systems quickly.
- Strong problem-solving skills and the ability to work independently.
- A proactive mindset with a willingness to take initiative and follow tasks through to completion.
- Professional and customer-focused approach when communicating with customers, technicians, and contractors.
What We Offer
- Full-time, permanent employment.
- The opportunity to grow alongside an expanding team.
- A collaborative and supportive work environment.
- A varied role with opportunities to develop administrative, coordination, and operational skills.
- The opportunity to contribute directly to improving processes and supporting business growth.
We're looking for someone who is more than just an administrator. The ideal candidate is organized, resourceful, and comfortable taking ownership of tasks from start to finish. You enjoy keeping schedules on track, helping people stay organized, anticipating what the team needs, and finding practical solutions when things change.
If you're a strong communicator who enjoys being at the centre of a busy operation and wants to grow with an expanding company, we'd love to hear from you.
Apply today to join 1Click Energy Solutions in London, Ontario.
More about this job
Responsibilities
Provide administrative support to the local operations team, manage communications and records, and assist with data entry, document preparation, and invoicing. Coordinate customer bookings, service and installation schedules, schedule changes, and job materials while supporting field staff and contractors.
Requirements
Previous experience in office administration, scheduling, coordination, or a similar role is required, along with strong organizational skills, attention to detail, and the ability to manage competing priorities. Candidates should be proficient with Outlook, Excel, and Word, communicate professionally with customers and field teams, and work independently; HVAC, construction, home services, or field-service experience is an asset.
Skills
- Office Administration
- Scheduling
- Coordination
- Organization
- Attention To Detail
- Multitasking
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Data Entry
- Customer Communication
- Problem-Solving
- Independent Work
- Initiative
- Recordkeeping
- Time Management
Benefits
- Full-Time Permanent Employment
- Growth Opportunities
- Collaborative and Supportive Work Environment
- Professional Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Energy
- Trades
- Construction
Keywords
- Office Administration
- Operations Support
- Customer Inquiries
- Correspondence
- Customer Records
- Job Files
- Spreadsheets
- Internal Documentation
- Data Entry
- Document Preparation
- Invoicing Support
- Service Appointments
- Installation Schedules
- Customer Bookings
- Schedule Changes
- Cancellations
- Materials Coordination
- Equipment Coordination
- Field Technicians
- Installers
- Contractors
- Microsoft Office
- Outlook
- Excel
- Word
- Scheduling Tools
- HVAC
- Construction
- Home Services
- Field Service