Company Description 22nd Cell Phone and Computer Fix is a computer software and device repair company located at 2124 22 St W in Saskatoon, Saskatchewan, Canada. The company focuses on providing practical, timely solutions for customers needing cell phone and computer diagnostics, repair, and maintenance services. Team members work closely with local customers to identify issues, explain repair options, and deliver reliable technical support. The work environment emphasizes hands-on problem solving, customer service, and staying current with evolving hardware and software technologies.
Role Description The Computer Technician role is a full-time, on-site position based in Saskatoon, SK. The technician will diagnose hardware and software issues on computers and mobile devices, perform complex component-level repairs, and complete routine maintenance such as updates, cleanups, and hardware replacements.
In addition to standard device diagnostics, this role requires advanced technical expertise in micro-soldering, motherboard repairing, and systematically finding and resolving intricate motherboard-level issues.
Daily tasks include:
- Diagnosing and repairing hardware and software issues on computers, laptops, and mobile devices.
- Performing micro-soldering work and motherboard repairs (e.g., replacing charging ports, IC chips, damaged traces, and resolving short circuits).
- Utilizing specialized diagnostic tools to find and solve complex motherboard-level issues.
- Installing and configuring operating systems, applications, and completing system optimizations.
- Providing technical support to walk-in customers, explaining findings, repair recommendations, and pricing in clear, understandable language.
- Documenting work performed, tracking inventory of parts, and maintaining a clean, organized workstation.
- Testing repaired systems rigorously to verify proper operation before returning them to customers.
- Collaborating with team members to prioritize repairs, manage workflow, and ensure exceptional customer service.
Qualifications
- Candidates should possess strong Computer Repair and Troubleshooting skills, including diagnosing hardware and software issues and performing component-level repairs.
- Candidates should possess experience in Computer Maintenance and Operating Systems, including updates, installations, configurations, and system optimization.
- Candidates should possess Technical Support skills, with the ability to communicate clearly with customers and provide understandable guidance and solutions.
- Basic networking knowledge and familiarity with common security practices are beneficial.
- Relevant certification or diploma in computer technology, information technology, or a related field is an asset.
- Ability to work on-site full time, manage multiple repairs, and maintain attention to detail in a fast-paced environment.