About us: 247 Labs is a Toronto custom software company. Hospitals, insurers, government agencies and growing companies hire us to build web platforms, mobile apps and AI tools. We're growing, and we want someone who will help us grow faster.
The role: This job has two halves. In the first, you own a book of client accounts. You become the person each client trusts, you learn how their business works, and you find the next project before they've thought to ask. In the second, you open new doors: cold email, calls, LinkedIn and events, aimed at companies that should be working with us.
What you'll do
- Own the relationship with each client from kickoff through launch and afterward
- Map each client's organization: who decides, who holds the budget, which other teams have the same problem
- Hear the upsell before anyone pitches it ("can it also do X?", a manual process mentioned in passing, a new name on the CC line)
- Run Quarterly Business Reviews that lead naturally to phase 2
- Run outbound: build lists, write cold emails that get answered, make calls and book meetings
- Keep the CRM clean and report pipeline numbers weekly
- Work alongside the CEO and VP Sales on the largest accounts
You might be a fit if you
- Have 2+ years in account management, sales or business development (B2B, agency or tech preferred)
- Have done real outbound work: cold calls, cold email, LinkedIn prospecting, with numbers to show for it
- Write clearly and speak with confidence to a VP or a C-suite executive
- Ask good questions and listen more than you talk
- Follow up without being told
- Want a target, want to hit it, and want to be measured on it
Nice to have
- Experience selling software or development services
- Experience with HubSpot, Apollo or similar tools
- Experience in healthcare, insurance, fintech or the public sector
What you get
- Direct access to leadership; this isn't a big-company role where your work disappears
- Real clients and real projects from day one
- A clear path to grow as the company grows
