Jobs in Whitby, ON and nearby (5,146 jobs)

Jobs within 25 km of Whitby, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

5,146 listings · 1,012 employers Counted Nov 8, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (203 listings), Lakeridge Health (179 listings), Shoppers Drug Mart (169 listings).

Common roles: Retail sales associate, Stock associate, Personal support worker.

648 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	21.00	388
CAD / year	70,000.00	214

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 8% hybrid, 92% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Whitby, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 51 mins ago
NF
Grocery Clerk Part Time Day
No Frills
Whitby, ON
- Part-time
Added 51 mins ago
NF
Bakery InStore Department Manager Part Time Day
No Frills
Whitby, ON
- Part-time
Added 51 mins ago
NF
Produce Clerk Part Time Day
No Frills
Whitby, ON
- Part-time
Added 2 hours ago
3
Customer Success Program Manager
360insights
Whitby, ON
- $57,000 to $80,000 CAD / year
Added 3 hours ago
SS
Gatehouse Security - Durham Region
Securiguard Services Ltd.
Ajax, ON
- Full-time
Added 3 hours ago
SK
Registered Early Childhood Educator
Safari Kid Canada Inc.
Ajax, ON
- Full-time
Added 4 hours ago
SC
Millwright
Stellar Consulting Solutions, LLC
Oshawa, ON
- $40 to $45 CAD / hour
- Full-time
Added 5 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
Added 5 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
Added 7 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
Added 12 hours ago
OW
Eyewear Stylist - Oshawa
Oscar Wylee
Oshawa, ON
- Temporary
Added 12 hours ago
AR
Cook
Atria Retirement Canada
Whitby, ON
- $17.95 to $21.54 CAD / hour
- Full-time
Added 13 hours ago
VF
Actuarial Lead - Insurance
Volkswagen Financial Services Canada
Pickering, ON
- Contract
Added 13 hours ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Oshawa, ON
- Full-time
Added 15 hours ago
EM
Automotive Detailer - Car Washer - Bowmanville
Enterprise Mobility
Clarington, ON
- $18.25 CAD / hour
- Full-time
Added 18 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Added 19 hours ago
Emergency Veterinarian - Whitby, Toronto
Veterinary Emergency Group (VEG)
Whitby, ON
Added 19 hours ago
VE
Emergency Veterinarian (Part Time) - Whitby, ON
Veterinary Emergency Group (VEG)
Whitby, ON
- Part-time
Added 19 hours ago
Emergency Veterinarian (Locum) - Whitby, ON
Veterinary Emergency Group (VEG)
Whitby, ON
Added 20 hours ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Oshawa, ON
- Part-time
Added 21 hours ago
SD
Beauty Specialist, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Added 21 hours ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bowmanville, ON
- Part-time
Added 22 hours ago
Regional Environmental Manager, Environmental Assurance and Protection (EAP)
Amazon
Ajax, ON
Added 1 day ago
MP
Funeral Director, Funeral Services
Mount Pleasant Group
Pickering, ON
- $41.4 to $46.43 CAD / hour
- Full-time
Added 1 day ago
LC
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Oshawa, ON
- Part-time

360insights

Customer Success Program Manager

Whitby, ON, Canada

$57,000 to $80,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $57,000 to $80,000 CAD / year
Experience: 3–5 years’ experience in Client Program Management, Customer Success, or Client Operations
Posting language: English
Posted: Nov 8, 2026

Original job description

About the role

As the primary client contact, you play a key role in ensuring program success and high client satisfaction. This role partners closely with clients and internal teams to manage operations, proactively meet SLAs, and deliver exceptional support. Through strong relationship building, clear communication, and the use of data and industry insights, you will help clients achieve high‑performing programs. This role is well suited to someone with experience in Customer Success, Client Services, or Program Management who enjoys balancing strategy with execution.

This is an existing vacancy.

What you'll do2

Operational Management:

Create and track operational client requests through to resolution

technology requests with technical services/application support teams

client support requests with VIP / client support teams.

Include training and follow up on requests as needed

Oversee program intake processes for new and existing clients.

Deliver regular operational reporting (ad-hoc, automated, and dashboarding).

Monitor program metrics and performance with analysis

Handle marketing requests and provide VIP/client support.

Support implementations, including training and follow-up.

Manage risk and compliance tasks, ensuring all processes are followed.

Client Engagement:

Lead client meetings - regular client meetings and EBRs quarterly or semi-annually as per client requirements.
Develop and maintain regular touchpoints with clients to deliver key performance metrics and operational updates.
Maintain knowledge of current industry trends by collaborating with other internal teams and provide clients with industry best practices.

Advise clients on how to best leverage the 360 technology.

Collaboration:

Participate in discussions regarding integrations, data feeds, APIs, and SFTP sites.

Collaborate with internal teams to champion client programs and advocate for client enhancement requests.

Facilitate regular meetings with internal teams and monthly meetings with Account Managers on potential growth opportunities.

Support the Customer Care team with training and collaboration, maintaining a regular training cadence.

Collaborate with sales for support and reporting on client needs.

Training and Documentation:

Develop, implement, and maintain internal and external training materials and user guides.

Manage handoff documentation and maintain business requirement documentation and SOWs.

Maintain internal client SharePoint folders and internal Confluence pages.

Data Analysis and Reporting:

Track lessons learned throughout programs and provide relevant reporting to stakeholders, including providing supporting data analysis for Executive Business Reviews

Analyze and recommend changes based on lessons learned.

Maintain weekly operational reporting dashboards focused on key health metrics.

Monitor SLAs and review operational reports to proactively address client issues.

Highlight program trends and areas for improvement, presenting findings to client stakeholders throughout the life of the program.

Escalation Management:

Provide operational oversight for client escalations and necessary data.

Collaborate with internal teams on operational data for escalations.

Implement root cause analyses for major escalations, leading resolutions and communicating with stakeholders regularly.

What you'll bring

3–5 years’ experience in Client Program Management, Customer Success, or Client Operations
Experience facilitating client meetings
Strong client service skills and a professional, calm approach
Confidence working with data, dashboards, and operational reporting
Proven ability to manage multiple workstreams and competing priorities
Experience coordinating across teams without formal authority
Strong written and verbal communication skills
Comfortable handling conflict and escalations constructively
Familiarity with ticket or case‑management systems
Ability to work independently in a fast‑paced environment

In addition to base salary we offer bonus, stock options plus a wide range of benefits.

Apply About employer

More about this job

Responsibilities

The Customer Success Program Manager will act as the primary client contact to manage program operations, ensure SLA compliance, and drive client satisfaction. They will also lead client meetings, analyze performance metrics, and collaborate with internal teams to support integrations and growth opportunities.

Requirements

Candidates must have 3–5 years of experience in Client Program Management, Customer Success, or Client Operations. Strong skills in data analysis, client service, and managing multiple workstreams are essential for this role.

Skills

Client Program Management
Customer Success
Client Operations
Data Analysis
Operational Reporting
Escalation Management
Relationship Building
Strategic Planning
SLA Management
Technical Support
Project Coordination
Training Development
Documentation
Stakeholder Management
Root Cause Analysis
Communication

Benefits

Bonus
Stock Options

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Program Management
Client Services
SLA
Operational Reporting
Dashboarding
EBR
Integrations
API
SFTP
SharePoint
Confluence
Data Analysis
Root Cause Analysis
Escalation Management
Stakeholder Management
Training
SOW
Business Requirements
Client Engagement

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