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3C Contact Services Inc.

Outsourcing and Offshoring Consulting ยท Canada

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About 3C Contact Services Inc.

We handle your customer calls - so you can focus on growing your business. Specialized BPO for health brands.

Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Headquarters
Concord, Ontario
Founded
2011
Company type
Privately Held

3C Contact Services is a Toronto-based BPO and contact center with 14 years of proven experience delivering inbound and outbound call solutions for health, wellness, and supplement brands across North America.

We specialize in partnering with companies in the health and wellness space - industries where customer conversations require precision, compliance awareness, and a team that genuinely understands the product and the person on the other end of the line.

Our agents don't just answer phones. They convert inquiries into sales, retain customers who might otherwise cancel, resolve issues that protect your brand reputation, and surface the customer intelligence your marketing team needs to sharpen its message.

What sets us apart is the combination of capability and personal attention. As an owner-operated business, every client relationship is managed with accountability that larger centers simply can't offer - while still delivering the infrastructure, reporting, and performance metrics you'd expect from an enterprise-level partner.

Our services include:

Inbound customer support and order management Outbound sales, upselling, and retention campaigns Quality assurance and call monitoring Campaign reporting and performance analytics Agent training tailored to your brand and compliance standards

Whether you're launching a new product, scaling an existing campaign, or looking to offload customer care entirely, 3C Contact Services integrates seamlessly with your operations and delivers results from day one. If your business depends on high-quality customer conversations, let's talk. ๐Ÿ“ Serving clients across Canada and the United States ๐ŸŒ 3ccontactservices.com

Specialties

  • Customer Service
  • Customer Retention
  • E-Mail Management Service
  • Order Processing Services
  • Lead Generation
  • Lead Qualification
  • Up Sell & Cross Sell
  • Lead Follow Ups
  • inbound
  • BPO
  • Customer Support
  • and Appointment Setting

Company locations

  • 3300 Highway 7, Suite 904, Concord, Ontario L4K 4M3, CA

Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.

On LinkedIn

Followers
201
People linked to this company
12

People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.

Employer category

Other employer

Estimated from the company profile. This category has not been confirmed by the employer.