Wholesale Operations Coordinator
Location: Toronto (Hybird)
Type: Full-Time
Salary Range: $55–$65K CAD, based on experience
To apply, please send your resume to careers@shop437.com by October 7th at 11:59 PM.
About 437
437 is a fast-growing womenswear brand recognized for elevated design, thoughtful fit, and a modern approach to apparel. As we continue expanding our wholesale business, we’re looking for a highly organized and proactive Wholesale Operations Coordinator to support operational execution across key retail partners.
Position Overview
You will coordinate the day-to-day administration of 437's wholesale orders, from product setup and purchase-order checks to shipment tracking and invoicing. Working with the wholesale, warehouse and finance teams, you will keep records accurate, track retailer deadlines and flag discrepancies early. This is a hands-on coordination role within a small team, ensuring products are set up correctly, orders move smoothly, and retailer requirements are met. The ideal candidate thrives in a fast-paced environment, enjoys building organized processes, and takes ownership of details that keep the business running.
Working within a small, collaborative team, this person will manage core workflows while also adapting to new needs as the wholesale channel grows.
Key Responsibilities
Product Setup & Retailer Compliance
- Prepare and submit wholesale product upload sheets
- Maintain style number catalogues and product master data
- Create and manage NRF and GS1 codes
- Complete retailer product knowledge and onboarding forms
- Upload UPC and product data for partners (e.g., Revolve)
- Coordinate e-commerce imagery and product assets with the marketing team
- Review retailer vendor guidelines and flag requirements to internal teams
Order Management & Fulfillment Support
- Review retailer purchase orders against agreed styles, colours, sizes, quantities, prices and delivery windows; flag discrepancies before issuing order confirmations
- Issue order confirmations
- Generate invoices and credit notes
- Prepare carton labels and packing lists
- Order physical and digital barcodes
- Reformat packing lists for upload into internal systems
- Track shipment quantities for internal review
- Maintain order discrepancy logs and coordinate resolutions with the warehouse
- Support sample shipments and photoshoot sample coordination
- Track retailer ship windows and cancellation dates, coordinate required labels and packing documents with the warehouse, and escalate delays or compliance risks before deadlines are missed.
Tracking, Reporting & Systems
- Maintain wholesale order and product trackers
- Update weekly wholesale sales reports for leadership review
- Monitor order progress and flag issues proactively
Cross-Functional Collaboration
- Work closely with operations, finance, logistics, sales, and marketing teams
- Support ad hoc operational tasks as wholesale continues to scale
Experience Required
- 2-5 years of experience in retail, wholesale, or operations
- Apparel brand or large retailer experience is a strong asset
- Advanced Excel or Google Sheets skills
- Strong attention to detail and time management
- Proficiency with or willingness to adopt AI platforms
- Clear, professional communication skills
- Experience with Shopify an asset
- Experience with EDI an asset
- Experience with WMS platforms an asset
What We’re Looking For
- Highly detail-oriented and process-driven
- Comfortable managing multiple timelines at once
- Self-sufficient and solution-oriented
- Strong communicator who works well across teams
- Interest in apparel, retail, and brand growth
Nice To Have
- Experience with EDI
- Experience supporting B2B sales
- Apparel industry experience
- CRM experience
To apply, please send your resume to careers@shop437.com by October 7th at 11:59 PM. APPLICATIONS SUBMITTED THROUGH LINKEDIN WILL NOT BE ACCEPTED.
