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Jobs near Mississauga, ON
11 jobs
Within 25 km, plus remote jobs
IVR Developer - Contact centre
K&K Global Talent Solutions INC.
110,000 to 130,000 CAD / year
Full-time
Must have: 10 yrs. in the contact Centre domain with a variety of technologies and contexts (e.g. Telephony, call recording, routing, reporting, IVR, CTI, IPT, WFM etc.)
IVR / Contact Centre Solution Architect
Full-time
Strong understanding of contact Centre and IVR architecture, including telephony, ACD, CTI, SIP, DTMF, speech IVR, call routing, queue management, call recording, agent desktop, and…
IVR / Contact Centre Solution Architect
Full-time
Design IVR flows, queues, routing profiles and Contact Lens.
Technical Delivery Manager
The Technical Delivery Manager, Contact Centre Technologies will lead the delivery of complex contact centre technology initiatives across Rogers, including IVR, IVA, voice routing, Genesys…
311 Supervisor
Reporting to the Manager, 311 Citizen Contact Centre, the Supervisor leads the day-to-day operations of a high-volume, multi-channel contact centre, ensuring service excellence, operational…
Solution Consultant, NAM
Remote
…organisations, positioning Omilia as the platform of choice for contact centre AI…
Gestionnaire de programme / Program Manager
Full-time
Excellente maîtrise des technologies utilisées dans les centres de contact, notamment les systèmes de réponse vocale interactive (RVI/IVR), les outils de surveillance des appels et les…
Senior Analyst – AI Models Risk and Governance
Full-time
Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team…
Senior Analyst – AI Models Risk and Governance
Full-time
Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team…
Senior Project Manager - Customer Experience (CX) Technology
Remote
…mid-market implementations of Omilia's conversational solutions for contact centers, including Omilia's Agentic AI Solutions. The role keeps large, multi-stakeholder deployments on track,…
Senior Software Engineer, AWS
The Senior Engineer, AWS is responsible for designing, developing, and maintaining Gore Mutual's Amazon Connect contact center platform and its supporting AWS services (Lambda, Lex,…
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