Position: Broadcast Technology Manager
Department: Game Presentation
Reports to: Director, Marketing
Position Summary
The Manager, Broadcast & Production Systems is responsible for the leadership, operation, and continuous improvement of all production technology systems in Abbotsford at Rogers Forum. This role bridges hands-on engineering expertise with day-to-day production delivery, ensuring all broadcast, audio, video, and in-venue technology systems perform reliably and at a high standard for every event.
This position is accountable for both the technical integrity of systems and the successful execution of live events, providing leadership, structure, and direction for production technology within the venue.
Key Responsibilities
- Lead all production technology execution for Abbotsford Canucks games and arena events
- Ensure all systems are show-ready and operating at a high standard for every event
- Act as the primary technical authority during live productions, troubleshooting in real time as required
- Collaborate with Game Presentation, Operations, and external partners to deliver seamless event experiences
- Oversee the operation, maintenance, and optimization of all production systems including Broadcast and control room systems, Audio systems (bowl, concourse, and event support), Video systems, displays, and IPTV/digital signage, Replay, routing, and control infrastructure
- Proactively identify system risks, lifecycle concerns, and opportunities for improvement
- Lead troubleshooting and resolution of complex technical issues
- Maintain system documentation and ensure best practices are followed
Leadership & Accountability
- Provide day-to-day leadership and direction for production technology in Abbotsford
- Establish clear expectations, workflows, and standards for event execution and system use
- Ensure the team operates efficiently, independently, and with accountability
- Support training and development of part-time and event staff
- Lead and support capital projects, upgrades, and system enhancements
- Provide input into budgeting, lifecycle planning, and long-term technology strategy
- Work closely with Rogers Arena Production Technology leadership to align standards, systems, and processes
- Partner with Hockey Operations, Game Presentation, IT, and Building Operations to support event and operational needs
- Coordinate with external vendors, integrators, and service providers as required
- Act as the primary point of contact for production technology at the Rogers Forum
Qualifications & Experience
- 5+ years of experience in live event production, broadcast engineering, or venue technology
- Strong hands-on experience with broadcast systems, and video/control room infrastructure
- Proven ability to troubleshoot and resolve technical issues in live environments
- Experience leading or supervising teams in a fast-paced event setting
- Strong organizational and communication skills
- Ability to balance technical responsibilities with operational leadership
This position will remain open until filled.