Grow your career with one of Manitoba's Top Employers since 2014.
At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.
At Access Credit Union, our values are straightforward:
Do good
Be better
Own it
Move forward
The Business Administrator provides a superior member experience by greeting members, responding to inquiries and promoting the products and services of the credit union with a focus on account documentation, structure, and operations, working in close contact with the Business Lending team.
Key Responsibilities and Accountabilities
Greet members and potential members, responding to inquiries on basic credit union products and services.
Responsible for member problems and resolutions wherever possible, referring more complex issues to the appropriate person or department.
Process daily business banking transactions and administrative tasks
Refer members, in person or via telephone, to appropriate staff members and departments as necessary.
Responsible for opening and maintaining business memberships and accounts, setting up online banking and troubleshooting
Prepare bank confirmations
Administer and process term deposits
Solicit new members and foster business development through service excellence, product knowledge and teamwork.
Provide administrative support and assistance to the Business Loan department.
Process all required reports and documentation efficiently and accurately ensuring deadlines are met.
Operates as contact for members and branch staff, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable
Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.
Work collaboratively with other team members to achieve organizational and department objectives.
Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.
Essential Qualifications
Grade 12 diploma or equivalent
Business Administration or other post-secondary education would be considered an asset
Previous customer service experience
Demonstrated desire to serve others in a friendly and professional manner
Ability to identify and willingness to act upon sales and service opportunities
Strong interpersonal and communication skills, both verbal and written
Attention to detail with high degree of accuracy
Ability to work in fast-paced environment and perform well under pressure
Ability to prioritize using sound judgment to make timely and effective decisions
Ability to follow standardized policies and procedures
Knowledge of risk management within the financial industry
Proficient computer skills
Employee Sub-Type
Regular
Starting Salary
$41,505.00
Salary Band
$41,505.00 - $50,769.00
In most situations, candidates will be offered the starting salary for the position. In exceptional circumstances, and at the organization’s discretion, an offer may be made above the stated minimum based on factors such as the candidate’s qualifications, internal equity and external compensation factors. When underfilling a position, the salary offered may be in a lower salary band.
If you are interested in this position, apply today!
