Job Role: UiPath Support
Location: Toronto, ON
Work Model: Hybrid – 4 days onsite
Job Summary:
We are looking for a UiPath Support professional with strong experience in RPA production support, platform monitoring, access management, and system administration.
Key Responsibilities:
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Support and provision UiPath RPA bots across Development, QA, and Production environments.
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Monitor and troubleshoot UiPath and Blue Prism platforms, logs, bot failures, and automation issues.
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Manage Active Directory (AD), ACF2, user provisioning, entitlements, and service accounts.
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Handle non-personal IDs, VMs, firewall access, and application access.
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Manage access requests and workflows through Jira, following IT policies and SDLC processes.
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Support production testing, debugging, validation, and deployment activities.
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Provide Day-2 / production support, incident tracking, troubleshooting, and L2/L3 escalations.
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Ensure automation platforms remain stable, secure, and compliant.
Required Skills:
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UiPath Support / Administration
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RPA Production Support
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UiPath & Blue Prism
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Active Directory (AD) & ACF2
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User / Access / Service Account Management
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Jira & Incident Management
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System Administration / VM / Firewall Access
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Log Monitoring & Troubleshooting
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SDLC & Production Support
