Aviseur(e) interne - Acura Montréal Centre - Internal Service Advisor
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Joignez-vous à l'équipe d'Acura Montréal Centre et contribuez à offrir une expérience exceptionnelle à notre clientèle, de la préparation jusqu'à la livraison
Acura Montreal Centre is seeking a dynamic and organized Internal Service Advisor to join its After-Sales Service team. The selected candidate will act as a liaison between the Sales Department, Service Department, and Shop to ensure optimal vehicle preparation and efficient coordination of work.
- Coordinate vehicle preparation, detailing, mechanical, and body shop work with the various departments.
- Monitor vehicle delivery timelines.
- Prioritize work based on operational needs.
- Verify the accuracy of completed repairs and vehicle compliance prior to delivery.
- Communicate effectively with Sales Managers, Service Advisors, and Technicians.
- Perform administrative follow-up related to internal work orders and files.
- Contribute to maintaining a professional work environment focused on service excellence.
- Perform any other related duties as required.
Desired Profile
- Ability to work in a fast-paced environment.
- Excellent communication skills and a team-oriented mindset.
- Proficiency with computer systems and dealership management software (an asset).
What We Offer
- Salary to be discussed based on experience.
- Group insurance benefits.
- Employee benefits program.
- Modern and stimulating work environment.
- Opportunities for professional growth and development.
- The chance to be part of a passionate team representing a prestigious automotive brand.
Join the Acura Montreal Centre team and help deliver an exceptional customer experience, from vehicle preparation through delivery.
Read the full bilingual original
Acura Montréal Centre est à la recherche d'un(e) Aviseur(e) interne dynamique et organisé(e) pour se joindre à son équipe du service après-vente. La personne sélectionnée agira comme lien entre le département des ventes, le département de service et l'atelier afin d'assurer une préparation optimale des véhicules et une coordination efficace des travaux.
Principales responsabilités
Acura Montreal Centre is seeking a dynamic and organized Internal Service Advisor to join its After-Sales Service team. The selected candidate will act as a liaison between the Sales Department, Service Department, and Shop to ensure optimal vehicle preparation and efficient coordination of work.
Key Responsibilities
Principales responsabilités
- Ouvrir et gérer les bons de travail internes.
- Coordonner les travaux de préparation, d'esthétique, de mécanique et de carrosserie avec les différents départements.
- Assurer le suivi des délais de livraison des véhicules.
- Prioriser les travaux selon les besoins opérationnels.
- Vérifier l'exactitude des réparations effectuées et la conformité des véhicules avant leur livraison.
- Communiquer efficacement avec les directeurs des ventes, les conseillers techniques et les techniciens.
- Effectuer le suivi administratif lié aux dossiers internes.
- Contribuer au maintien d'un environnement de travail professionnel et axé sur l'excellence du service.
- Toutes autres tâches connexes.
- Expérience en concession automobile (un atout important).
- Connaissance du fonctionnement d'un département de service.
- Excellentes habiletés en organisation et en gestion des priorités.
- Capacité à travailler dans un environnement dynamique.
- Bon sens de la communication et esprit d'équipe.
- Maîtrise des outils informatiques et des logiciels de gestion de concession (un atout).
- Salaire à discuter selon expérience
- Assurance collective.
- Programme d'avantages employés.
- Environnement de travail moderne et stimulant.
- Possibilités de développement professionnel.
- Faire partie d'une équipe passionnée représentant une marque de prestige.
Acura Montreal Centre is seeking a dynamic and organized Internal Service Advisor to join its After-Sales Service team. The selected candidate will act as a liaison between the Sales Department, Service Department, and Shop to ensure optimal vehicle preparation and efficient coordination of work.
Key Responsibilities
- Open and manage internal work orders.
- Coordinate vehicle preparation, detailing, mechanical, and body shop work with the various departments.
- Monitor vehicle delivery timelines.
- Prioritize work based on operational needs.
- Verify the accuracy of completed repairs and vehicle compliance prior to delivery.
- Communicate effectively with Sales Managers, Service Advisors, and Technicians.
- Perform administrative follow-up related to internal work orders and files.
- Contribute to maintaining a professional work environment focused on service excellence.
- Perform any other related duties as required.
- Experience in an automotive dealership environment (a significant asset).
- Knowledge of service department operations.
- Strong organizational and prioritization skills.
- Ability to work in a fast-paced environment.
- Excellent communication skills and a team-oriented mindset.
- Proficiency with computer systems and dealership management software (an asset).
- Salary to be discussed based on experience.
- Group insurance benefits.
- Employee benefits program.
- Modern and stimulating work environment.
- Opportunities for professional growth and development.
- The chance to be part of a passionate team representing a prestigious automotive brand.
More about this job
Responsibilities
Open and manage internal work orders, coordinate vehicle preparation and repairs across dealership departments, and track delivery timelines. Verify completed work and vehicle compliance before delivery, communicate with dealership staff, and handle related administrative follow-up.
Requirements
Automotive dealership experience and knowledge of service department operations are important assets. The role calls for strong organization and prioritization, communication and teamwork, adaptability in a fast-paced environment, and computer proficiency; familiarity with dealership management software is an asset.
Skills
- Internal Work Order Management
- Work Prioritization
- Delivery Timeline Tracking
- Repair Verification
- Administrative Follow-Up
- Organization
- Communication
- Teamwork
- Time Management
- Service Department Operations
- Computer Proficiency
Benefits
- Group Insurance
- Employee Benefits Program
- Professional Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Sales
- Trades
Keywords
- Automotive Dealership
- After-Sales Service
- Internal Service Advisor
- Internal Work Orders
- Vehicle Preparation
- Vehicle Detailing
- Mechanical Repairs
- Body Shop
- Delivery Timelines
- Repair Verification
- Vehicle Compliance
- Sales Department
- Service Department
- Technicians
- Administrative Follow-Up
- Customer Experience
- Work Prioritization
- Teamwork
- Service Excellence