Role Description The Receptionist Sales role is a part-time, on-site position located at Acura of Langley in Langley, BC. In this role, the Receptionist Sales team member greets and directs visitors, answers and routes incoming phone calls, and provides professional, timely information to customers and colleagues. Daily activities include managing the front desk, booking and confirming appointments, handling basic clerical tasks such as data entry and document organization, and assisting the sales team with customer follow-up and inquiry tracking. The role also involves maintaining a welcoming showroom environment, supporting customer check-in for sales and service, and coordinating with other departments to ensure a smooth customer experience.
Qualifications
- Strong customer-facing abilities, including Customer Service and Communication skills, with a friendly and professional demeanor.
- Front desk and administrative capabilities, including Receptionist Duties and Clerical Skills, to manage calls, appointments, and paperwork efficiently.
- Professional Phone Etiquette and the ability to handle multiple phone lines while providing clear, courteous information.
- Basic computer literacy and experience with office software; familiarity with dealership or CRM systems is an asset.
- Ability to work on-site, multitask in a busy environment, and collaborate effectively with sales and service teams.
- Previous experience in reception, retail, or automotive customer service is an advantage.
