About Ada
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Toronto, Ontario
- Company type
- Privately Held
- Company profile name
- ada CX
With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience. Activated by the ACX Operating Model - a combination of technology, methodology, and expertise - enterprises can easily create and manage high-performing AI agents that deliver personalized interactions across channels. Since 2016, Ada has powered more than 6.4 billion interactions for global brands like Ancestry, Cebu Pacific, IPSY, monday.com, Pinterest, Square, and Sky, delivering extraordinary experiences at scale. Learn more at ada.cx.
Specialties
- Machine Learning
- Customer Happiness
- Artificial Intelligence
- Customer Support
- Chatbots
- Virtual Assistants
- ACX
- Customer Service
- Conversational AI
- Customer Experience
- CX
- AI Customer Service
- Customer Service Automation
- and AI Agents
Company locations
Toronto, Ontario, CA
Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.
Business areas
- Chatbot
- Artificial Intelligence
- Software
- SaaS
- Agentic AI
- Artificial Intelligence (AI)
- Intelligent Systems
- Machine Learning
- Enterprise Software & Network Solutions
- Information Technology
On LinkedIn
- Followers
- 51,996
- People linked to this company
- 803
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
Funding raised
192,370,620 USD
Total reported by Crunchbase, in US dollars. This is funding raised, not company revenue or valuation.
Explore the company
Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.