Summary
Client Director - Canada
At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Client Director who will lead the team for the specific client assignment. Responsible for the overall management, development, and growth of assigned markets. Achieving the market’s Profit and Loss targets, generating new business opportunities, and managing the business unit operations.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
- Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)
- PerkSpot Discounts on Travel, Movies, Cell Phones and more
- Training and Career Development
- Generous Paid Time-Off
Responsibilities:
- Develop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelines.
- Coordinate and organize category reviews for key categories with key customers. Attend key meetings with customers and their teams.
- Build strong customer relationships at mid to senior level of the organization.
- Meet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicable.
- Work closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updated.
- Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiency.
- Build and execute effective go to market strategies for new product launches and line extensions
- Ongoing timely and clear communication to internal and external partners
Qualifications:
- University degree, college diploma or equivalent job-related experience
- Minimum 5 years progressively responsible experience in the consumer-packaged goods industry either with a manufacturer or sales agency
- 5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team
- 5 years previous experience with managing direct reports
- Effective presentation skills; strong people management skills; Outstanding written and oral communication skills
- Strong knowledge of syndicated data
- Experience working in a matrix structured organization
- Trade marketing experience working with tier one brands.
- Strong functional knowledge of Microsoft Office and AI capabilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and ResponsibilitiesStrategic Planning & Development
- Develop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelines
Client Management
- Coordinate and organize category reviews for key categories with key customers
- Attend key meetings with customers and their teams
- Build strong customer relationships at mid to senior level of the organization
Revenue Budget Achievement
- Meet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicable
Trade Plan System
- Work closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updated
Administrative Support
- Ensure all administrative activities are completed as necessary
Annual Meeting
- Prepare for and conduct annual meeting with Senior Management
Additional Expectations:
- Executes verbal and written business communications, in a manner that effectively achieves business objectives, reflects the Company’s commitment to integrity, and is in keeping with Company policies (including Code of Business Conduct and Ethics).
- Delivers work that meets or exceeds management expectations as to quality, quantity, timeliness and attendance.
- Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiency
- Adheres to Company Policies & Procedures including but not limited to associate policies found on the Company’s intranet site and the Company’s Code of Business Conduct and Ethics
- Complies with applicable laws
- Performs the job safely utilizing proper equipment and safety techniques
- Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department
Supervisory Responsibilities
- This position does not have supervisory responsibilities
Driving Requirements
- Driving required on an as needed basis
Travel Requirements
Schedule Requirements
- Ability to be flexible and willing to work extended hours when necessary
Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation
- University degree, college diploma or equivalent job-related experience
Experience
- Minimum 5 years progressively responsible experience in the consumer packaged goods industry either with a manufacturer or sales agency
- 5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team
- 5 years previous experience with managing direct reports
Skills, Competencies, Tools and Software
- Action oriented, results driven
- Ability to exude confidence with and gain trust of clients and internal business partners and staff
- Effective presentation skills; strong people management skills
- Outstanding written and oral communication skills
- Working knowledge of syndicated data
- Ability to handle multiple tasks, competing priorities and deadlines while maintaining a high level of professionalism
- Proficient in Microsoft Office Suite; MEI
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants
