IT support technician jobs in Vaughan, ON and nearby (135 jobs)

IT support technician jobs within 25 km of Vaughan, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 135
Employers: 99

Advertised starting pay

Average starting payCAD / year: $69,750Across 20 listings
Average starting payCAD / hour: $33.51Across 12 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 39%52 listings
On-site: 61%83 listings

Employers hiring include BGIS (5), Apptoza Inc. (4), Klick (4).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

IT support technician jobs in Vaughan, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 2 days ago
K
IT Help Desk Specialist - Fixanator
Klick
Toronto, ON
- Full-time
Added 2 days ago
K
IT Help Desk Specialist - Fixanator
Klick
Toronto, ON
- Full-time
Added 3 days ago
WI
Summer '27 Intern - IT Support Analyst
Welltower™ Inc. (NYSE:WELL)
Toronto, ON
- Full-time
Added 3 days ago
HX
IT Support (Onsite)
Hotel X Toronto, A Destination by Hyatt Hotel
Toronto, ON
- Full-time
Added 3 days ago
FI
Technical Support Analyst
Flexstaf I.T. Inc.
Toronto, ON
- Contract
Position: Technical Support Analyst (Help Desk)
Added 3 days ago
Technical Support Analyst - Mining/Mineral Processing
Blue Moon Metals
Toronto, ON
We are seeking a Technical Support Analyst to provide responsive, practical support across our corporate and global operations. Reporting to the Lead, End User Support, you will help…
Added 3 days ago
Technical Support Analyst, Senior - Mining/Mineral Processing
Blue Moon Metals
Toronto, ON
We are seeking a Senior Technical Support Analyst to deliver advanced end-user support across our corporate and global operations. Reporting to the Lead, End User Support, you will be a…
Added 3 days ago
H
Technical Support Analyst
Hays
Toronto, ON
- Contract
Added 4 days ago
PQ
Help Desk Analyst
Prime Quadrant
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Added 4 days ago
QG
IT Support Analyst - Fulltime Position (On-Site)
QSP Geographics Inc.
Vaughan, ON
- $55,000 to $70,000 CAD / year
- Full-time
Deliver responsive first-level technical support for end users by troubleshooting hardware, software, and connectivity issues, managing service requests, an
Added 4 days ago
NC
Help Desk Analyst (6-month contract)
Noble Corporation
Concord, ON
- Temporary
…6-month contract. In this role, you’ll be the first line of support for end-user IT issues, ranging from basic troubleshooting to configuring endpoints and supporting cloud services. You’ll…
Added 4 days ago
NC
Help Desk Analyst (6-month contract)
Noble Corporation
Vaughan, ON
- Temporary
…6-month contract. In this role, you’ll be the first line of support for end-user IT issues, ranging from basic troubleshooting to configuring endpoints and supporting cloud services. You’ll…
Added 4 days ago
Technical Support Analyst I
Scotiabank
Toronto, ON
Provide Technical support to Business Banking, Private Banking and Commercial clients for GTB Cash Management products via Inbound Call channel. Contribute to the overall success of the…
Added 4 days ago
SS
IT Support and Systems Administrator - Tier 1
Securiguard Services Ltd.
Toronto, ON
- Full-time
Securiguard is seeking a detail-oriented and technically skilled IT Support & Systems Administrator (Tier 1) to join our team in Ontario. This role is responsible for providing first-level…
Added 5 days ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
The Service Desk Analyst will be responsible for providing technical assistance and support to end-users, resolving issues related to computer system
Added 5 days ago
TT
Service Desk Analyst
Tundra Technical Solutions
Toronto, ON
- $23 to $28 CAD / hour
- Contract
The Retail System Service Desk Support (RSSD) team provides 19*7 support to retail stores; applications and hardware. The team works retail business hours and provides off-hours pager…
Added 5 days ago
Service Desk Analyst (Bilingual)
Aecon
Toronto, ON
Added 6 days ago
CO
IT Service Desk Analyst Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Added 6 days ago
IG
Application Support Analyst
Insight Global
Toronto, ON
- $43 to $47 CAD / hour
- Contract
Insight Global is looking for an Application Support Analyst to join a leading Wealth Management Technology team supporting a portfolio of business-critical applications. This role is ideal…
Added 6 days ago
D
IT Support Specialist
dentalcorp
Toronto, ON
- Full-time
Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly.…
Added 6 days ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 6 days ago
FI
Application Support Analyst/ BSA
FP Inc.
Toronto, ON
- $60 to $75 CAD / hour
- Contract
Added 9 days ago
D
Junior IT Support Specialist (Part-time)
DEPT®
Toronto, ON
- Part-time
Added 10 days ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…
Added 10 days ago
B
IT Support Specialist
BGIS
Markham, ON
- Full-time
The IT Support Specialist serves as the first point of contact for employees and customers requiring technical assistance. This role is responsible for providing timely, professional, and…

Aecon

Service Desk Analyst (Bilingual)

Toronto, ON, Canada

The expected salary range for this role is $50,000-$55,000 per year

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this role is $50,000-$55,000 per year
Posting language: English
Posted: Nov 3, 2026

Original job description

Come Build Your Career at Aecon!

Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions segment.

Safety Always is not only our #1 core value – it is the standard that anchors our culture. We believe the most ambitious projects deserve the most committed people. At Aecon, you won’t just build your career - you’ll help build what matters to enable future generations to thrive.

At Aecon, you can count on:

Safety Always. Our number one core value. The safety of our people, projects, partners, and stakeholders is our priority focus – today and always.
Integrity. We lead by example, with humility and courage.
Accountability. We’re passionate about delivering on our commitments.
Inclusion. We provide opportunities where people feel valued, supported, and empowered to contribute fully.

We deliver infrastructure with purpose, and our people are at the heart of everything we do. Aecon employees are incredibly proud to build some of the most impactful infrastructure of this generation – we call it Aecon Proud.

At Aecon we:

Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership Programs.
Are committed to creating work environments focused on mutual respect, teamwork, collaboration, and new ideas, through meaningful initiatives, training, partnerships with Veteran groups, our Aecon Women in Trades and diversity programs, as well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture.
Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.

Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class team.

What is the Opportunity?
Reporting to the Service Desk Team Lead, the Bilingual Service Desk Analyst (English/French) is responsible for the administration of all incidents and service requests to ensure timely resolution along with providing front-line support to our end-user community. The Service Desk Analyst will leverage the Information Services team to ensure that customer satisfaction is maintained, service levels are achieved, and quality is not compromised. This is a 12-month contract opportunity.

What You'll Do Here:

Primary contact for answering, evaluating, and prioritizing Service Desk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
Provide first Level Service Desk support to end users on a variety of issues.
Responsible to monitor all open requests and incidents to ensure timely resolution, escalating to management for assistance when appropriate
Assign requests or incidents to appropriate queues for follow up
Responsible to log a ticket for any IS issues received via walk-in, phone, or e-mail in Aecon’s Service Management Tool (BMC Remedy)
Handle problem recognition, by contacting end users to collect information about problems or incidents and lead the user through diagnostic procedures to determine the source of the error
Document and communicate knowledge with the rest of the team to improve service levels, by developing and maintaining “how-to” procedures and knowledgebase articles

What You Bring to the Team:

Excellent oral and written communication skills
Degree or diploma related to Information Services or equivalent work experience
Familiarity with ITIL Foundations is an asset
Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management is an asset
Ability to clearly communicate technical concepts to non-technical people.
Excellent customer service skills
Technical knowledge in computer hardware and software configuration
Ability to multi-task in a fast-paced environment
Ability to act individually and work together with others as part of a team
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
Must have a working knowledge of Windows 10, MS Office 365 products, Microsoft Exchange, and Active Directory
Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset
Able to troubleshoot network connectivity, router, access point, and switch issues
Ability to speak multiple languages considered an asset
“Can do” attitude

Reason for vacancy: Replacement

The expected salary range for this role is $50,000-$55,000 per year

Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may includecertifications, specialized training, and the complexity or scope of the role.

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations, appropriate accommodations will be provided upon request throughout the interview and hiring process.

As part of our commitment to fair and transparent hiring practices, Aecon may use artificial intelligence (AI) tools to assist in screening and reviewing candidates. These tools are applied responsibly and in accordance with applicable privacy laws and Aecon’s AI Usage Policy. All final decisions are made by qualified Aecon team members.

Apply About employer

More about this job

Responsibilities

The Service Desk Analyst acts as the primary contact for end-user support, managing incidents and service requests related to hardware, software, and networking. They are responsible for logging tickets, performing diagnostics, and maintaining knowledgebase documentation to ensure timely resolution.

Requirements

Candidates should possess a degree or diploma in Information Services or equivalent experience, along with strong technical knowledge of Windows and Microsoft environments. Excellent communication skills and the ability to clearly explain technical concepts to non-technical users are essential for this role.

Skills

Service desk support
Incident management
Problem management
Hardware troubleshooting
Software configuration
Windows 10
Microsoft Office 365
Microsoft Exchange
Active Directory
BMC Remedy
Citrix XenApp
SAP
Microsoft Teams
Network troubleshooting
Customer service
Technical communication

Benefits

Mental well-being support
Emotional well-being support
Physical well-being support
Tuition reimbursement
Leadership programs
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Incident Management
Problem Management
Knowledge Management
Change Management
ITIL
Windows 10
MS Office 365
Microsoft Exchange
Active Directory
BMC Remedy
Citrix XenApp
SAP
Microsoft Teams
Network Connectivity
Hardware
Software
Technical Support
Infrastructure
Information Services

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