Overview
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Provide clients with information
- Sort, verify and process financial transactions
- Verify and balance transactions
- Compile and maintain insurance data and records
- Provide customer service
- Receive and forward telephone or electronic enquiries
- Keep track of shipments
- Establish work priorities and ensure procedures are followed and deadlines are met
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Monitor insurance claims and respond to clients' enquiries
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Office
- MS Outlook
- MS Word
Insurance experience
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Large caseload
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Other Benefits
- Learning/training paid by employer
- Travel insurance
- Wellness program
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
