Associate Product Manager

Who we are

Agilence is the leader in loss prevention analytics, helping prominent retail, restaurant, and grocery companies increase their profit margins by reducing preventable loss.

At Agilence, we specialize in uniting digital and physical transactions to help cutting-edge loss prevention teams expand beyond traditional theft and fraud to tackle preventable loss in all its forms – in the store, online, and at the corporate office.

Every day, Agilence analyzes over 24 million transactions for our customers, transforming data into insights, and insights into actions. Our platform combines data from 200+ sources, including point-of-sale (POS), eCommerce, HR, labor, inventory, product, third-party delivery platforms, alarms, case management, loyalty, access control, video surveillance, and more.

Companies have saved millions of dollars by optimizing operations, identifying sources of margin erosion, and reducing shrink using Agilence. Many have also improved employee and customer safety, identified training opportunities, improved customer experiences, increased promotional success and eliminated productivity gaps.

Job Description

As an Associate Product Manager, you will support the planning, development, and delivery of product capabilities across the Agilence platform. You will work closely with Product Managers, Engineering, Customer Success, and Implementation teams to document requirements, organize workflows, validate releases, and help ensure the product aligns with customer and market needs.

This role is ideal for someone who is curious, detail‑oriented, comfortable working with data, and able to translate insights into clear documentation. You will learn how to operate within an Agile development process, contribute to roadmap execution, and partner with cross‑functional teams to move initiatives forward. You will also use AI tools for writing, design, and development, such as Claude, to accelerate research, documentation, prototyping, and analysis.

Strong communication, structured thinking, and a self‑starter mindset are essential for success in this role.

Responsibilities

• Assist in writing user stories, acceptance criteria, and simple functional specifications
• Gather and document requirements from cross‑functional teams (Customer Success, Implementation, Engineering, Sales)
• Support backlog management: grooming, prioritization, and clarifying items for engineering
• Participate in Agile ceremonies and answer clarifying questions during development
• Validate completed work during UAT and support release readiness activities
• Assist in preparing release notes, training materials, and internal product documentation
• Perform light market research and competitive comparison analysis to help inform product decisions
• Help maintain product documentation, ensuring it remains accurate and up to date
• Coordinate small cross‑functional tasks to ensure smooth execution of enhancements and fixes
• Monitor user feedback, analyze patterns, and help triage issues or enhancement opportunities
• Work with data to validate requirements, confirm outcomes, and support decision‑making
• Use AI assistants, such as Claude, to draft and refine user stories, specifications, release notes, and research summaries
• Build wireframes, mockups, and clickable prototypes with AI‑powered design tools, and partner with Engineering on AI‑assisted development workflows to move from concept to implementation faster
  
  

Requirements

• 1–3 years of experience in an adjacent field (Product, Design, Customer Success, Development, QA, Implementation, Operations, etc.)
  
  

Strong analytical skills with the ability to break down workflows and identify gaps

• Ability to write clear requirements, user stories, and process documentation
• Familiarity with Agile concepts and sprint‑based workflows
• Comfort working with data (pulling, validating, interpreting) and translating findings into clear written requirements or user stories, with a self‑starter mindset to move work forward independently
• Strong written and verbal communication skills; able to summarize information clearly
• Experience with tools like Jira, Confluence, or similar
• Highly organized and detail‑oriented; able to manage multiple small tasks simultaneously
• Curiosity, willingness to learn, and ability to ask the right clarifying questions
• Tech-savvy and passionate about building products
• Comfortable using applications such as JIRA and Salesforce
• Hands‑on experience with, or strong interest in, AI tools for writing, research, design, or coding, such as Claude
  
  

Search Firm Representatives please read: Agilence is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Agilence via-email, the Internet or directly to hiring managers at Agilence in any form without a valid written search agreement in place for that position will be deemed the sole property of Agilence, and no fee will be paid in the event the candidate is hired by Agilence as a result of the referral or through other means.

To apply to this position, please email an updated resume to careers@agilenceinc.com with the position title in the subject line.

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