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Agilus Work Solutions

Collections Associate

Woodbridge, ON, Canada

$30.00 hourly · Contract

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Job details

Pay: $30.00 hourly
Job type: Contract
Experience: Minimum 2 years of collections or accounts receivable experience
Posting language: English
Posted: Oct 14, 2026

Original job description

New Collections Associate Role Open! - 3 month contract

Agilus by Synergie is recruiting for a Collections Associate in the Manufacturing Industry in Woodbridge, Ontario.

Are you a customer-focused Collections professional who enjoys problem-solving, building relationships, and helping customers find payment solutions? We're seeking a Collections Associate to join a collaborative and supportive team for a 3-month contract opportunity. This is an excellent opportunity for someone with collections or accounts receivable experience who thrives in a fast-paced environment and enjoys working directly with customers and internal stakeholders to resolve payment and account issues.

Total Rewards

$30.00 hourly
Opportunity to join an established and supportive collections team
Hands-on training and mentorship from experienced leadership
Gain exposure to a large, high-volume customer portfolio
Develop negotiation and dispute resolution skills
Work closely with Sales, Credit, and Accounts Receivable teams
Collaborative and respectful workplace culture
Potential contract extension based on business needs

A Typical Day

Contact customers regarding overdue balances through phone and email
Investigate reasons for non-payment and negotiate payment solutions
Maintain accurate records of collection activities and customer communications
Review customer accounts and monitor aging reports
Resolve invoice discrepancies and payment-related issues
Follow up on disputes to ensure timely resolution
Process and post customer payments, including credit card transactions
Manage a large portfolio of customer accounts while maintaining service standards

Successful Candidates Will Have

Minimum 2 years of collections or accounts receivable experience
Strong verbal and written communication skills
Professional and customer-focused approach
Ability to negotiate payment arrangements effectively
Experience managing customer accounts and outstanding balances
Basic Microsoft Excel skills
Strong organizational and documentation abilities
Reliable, punctual, and able to work independently

This posting is for an active opening.

Interested?

Please apply directly online

Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.

We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

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More about this job

Responsibilities

Contact customers about overdue balances, investigate non-payment, negotiate payment solutions, and manage a large portfolio of customer accounts. Maintain accurate collection records, monitor aging reports, resolve invoice and payment issues, follow up on disputes, and process customer payments.

Requirements

Candidates need at least two years of collections or accounts receivable experience, strong verbal and written communication, and the ability to negotiate payment arrangements professionally. They should have basic Microsoft Excel skills, experience managing customer accounts and outstanding balances, strong organizational and documentation abilities, and be reliable and able to work independently.

Skills

Collections
Accounts Receivable
Customer Communication
Negotiation
Payment Arrangements
Dispute Resolution
Account Management
Aging Reports
Invoice Reconciliation
Payment Processing
Credit Card Transactions
Microsoft Excel
Recordkeeping
Organization
Problem-Solving

Benefits

Hands-On Training And Mentorship
Potential Contract Extension

Visa sponsorship

Not detected in the job text

Keywords

Collections
Accounts Receivable
Manufacturing
Customer Accounts
Overdue Balances
Payment Solutions
Payment Arrangements
Aging Reports
Invoice Discrepancies
Dispute Resolution
Payment Processing
Credit Card Transactions
Microsoft Excel
Customer Communications
Sales
Credit
Account Reconciliation

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