Original job description
Your Opportunity:
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Nutrition Food Service (NFS) team, you have the opportunity to make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors and the community. This Regular Part Time position is located at Fort Saskatchewan Community Hospital and will be accountable for performing a variety of tasks to ensure a quality patient, resident and customer experience. Under the general supervision of a NFS Supervisor, you will use your customer service, teamwork and organizational skills to (if applicable to role) receive and process orders; prepare financial reports; vendor management; process of payment of event costs; any cash handling duties; follow established procedures to maintain patient information related to meal service; processes food preferences, menus and/or tray tickets, food allergies, intolerances and meal tallies; effectively communicate with other departments on matters related to patient meals, snacks, nourishment supplies; adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines; complete other clerical duties as required. This position also supports with the completion of Patient Satisfaction Surveys with patients. The successful candidate will be able to work in a fast-paced environment with speed and accuracy; Work under pressure in high-stress situations; Demonstrate critical thinking skills and initiative; Communicates effectively in English with customers, patients, co-workers, and other hospital departments; Work as an effective, professional team member with a focus on exceptional patient and family-centered care.
Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
Classification: Administrative Support II Union: AUPE GSS Unit and Program: Patient and Embedded Retail Food Service Primary Location: Fort Saskatchewan Health Ctr Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.28 Posting End Date: 05-OCT-2026 Employee Class: Regular Part Time Date Available: 15-OCT-2026 Hours per Shift: 6.25 / 4.50 Length of Shift in weeks: 2 Shifts per cycle: 4 Shift Pattern: Days, Weekends Days Off: As Per Rotation Minimum Salary: $24.28 Maximum Salary: $29.51 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Proven experience working with diet terminology & guidelines is required. Minimum, standard for typing is 35 words per minute, and an assessment of skills will be performed. Minimum 1 year experience in commercial or healthcare food service environment. Minimum 1 year customer service experience is required. This position may require you to be able to bend, lift, push, and pull items up to 20lbs. To ensure safety, effective written and verbal communication in English is required. All new employees will be required to attend a 2-day New Employee Orientation followed by an on site orientation shift. To ensure your skills and qualifications are fully considered please include sufficient resume details on your application that clearly address the required and preferred qualifications, or attach a comprehensive resume containing this information.
Preferred Qualifications:
Post-secondary administrative assistant/clerical education or education in a related field. Experience with basic mathematical skills. One year of experience working in a diet office setting is preferred. Experience with CBORD, ConnectCare, RMID and Formula Calculator.
More about this job
Responsibilities
Support Nutrition Food Service operations by processing orders, handling financial and clerical tasks, maintaining meal-related patient information, and coordinating menus, food preferences, allergies, and meal tallies. Communicate with patients and hospital departments, follow food safety and sanitation standards, and assist with patient satisfaction surveys.
Requirements
Requires Grade 12 or equivalent, at least one year of commercial or healthcare food service experience, at least one year of customer service experience, and proven knowledge of diet terminology and guidelines. Applicants must type at least 35 words per minute, communicate effectively in English, and be able to bend, lift, push, and pull items up to 20 pounds; administrative education and experience with specified food service systems are preferred.
Skills
- Customer Service
- Teamwork
- Organization
- Diet Terminology
- Typing
- Food Service
- Cash Handling
- Financial Reporting
- Vendor Management
- Patient Meal Coordination
- Food Allergy and Intolerance Awareness
- Communication
- Critical Thinking
- Food Safety and Sanitation
- Basic Mathematics
- Patient Satisfaction Surveys
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Food & Beverage
- Customer Service & Support
Keywords
- Nutrition Food Service
- Patient Food Service
- Commercial Food Service
- Healthcare Food Service
- Diet Terminology
- Diet Guidelines
- Menu Processing
- Tray Tickets
- Food Allergies
- Food Intolerances
- Meal Tallies
- Patient Satisfaction Surveys
- Cash Handling
- Financial Reports
- Vendor Management
- Food Safety
- Sanitation
- Typing Assessment
- CBORD
- ConnectCare
- RMID
- Formula Calculator
- Patient-Centered Care
- Customer Service
- Clerical Duties
