Original job description
Your Opportunity:
Reporting to the Supervisor, Registration Switchboard and Patient Information (RSPI), the Administrative Support III performs a variety of administrative duties related to interviewing patients/public and providing accurate and timely registration services for the hospital. Main duties include processing admission and registration of inpatients and outpatients, verify and validating patient identification, collection of financial responsibilities and orientation to staff and students. Responsibilities will also include reception services, operating the switchboard, directing calls, wayfinding, monitoring code phones as required in the site, financial functions for hospital billing, and supplies, daily reconciliations, deposits, patient safekeeping, & where applicable assisting residents with trust accounts.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration, Switchboard, Patient Registration Primary Location: Oyen - Big Country Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 05-OCT-2026 Employee Class: Casual/Relief Date Available: 15-OCT-2026 Hours per Shift: 6.5 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days Days Off: Other Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Knowledge and operation of Microsoft Outlook, Word and Excel. Medical Terminology required, proficiency test. Keyboarding skills required, proficiency test. Knowledge of legislation regarding access, privacy and disclosure of patient information required. Confident to work independently and in a team environment with excellent communication skills. Skilled at paying close attention to detail. Demonstrated ability to maintain a professional image, manage stressful situations with empathy and to remain calm, courteous, sensitive and tactful at all times. Able to prioritize work and cope with frequent interruptions. Must be able to work all shifts. Only those who meet the requirements and qualifications outlined in the job posting will be contacted. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application.
Preferred Qualifications:
Completion of MOA course or equivalent, previous experience working in a Medical Office setting, switchboard experience, Connect Care Patient Access experience, Netcare and Person Directory.
More about this job
Responsibilities
Process inpatient and outpatient admissions and registrations, verify patient identification, collect financial responsibilities, and provide reception, switchboard, call direction, and wayfinding services. Handle hospital billing functions, supplies, reconciliations, deposits, patient safekeeping, and applicable resident trust accounts, while supporting staff and students.
Requirements
Requires Grade 12 or equivalent, proficiency with Microsoft Outlook, Word, and Excel, medical terminology, keyboarding, and knowledge of legislation governing patient information access, privacy, and disclosure. Candidates must communicate well, work independently and as part of a team, maintain professionalism and attention to detail, manage stressful situations, prioritize interruptions, and be available for all shifts.
Skills
- Patient Registration
- Patient Identification Verification
- Medical Terminology
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Patient Information Privacy
- Switchboard Operation
- Reception Services
- Financial Reconciliation
- Communication
- Attention To Detail
- Prioritization
- Empathy
- Stress Management
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
- Finance & Accounting
Keywords
- Patient Registration
- Inpatient Admissions
- Outpatient Admissions
- Patient Identification
- Medical Terminology
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Patient Information Privacy
- Access And Disclosure Legislation
- Switchboard
- Reception
- Wayfinding
- Hospital Billing
- Financial Reconciliation
- Deposits
- Patient Safekeeping
- Resident Trust Accounts
- Connect Care Patient Access
- Netcare
- Person Directory
- Medical Office Administration
