Original job description
Your Opportunity:
The Cardiac Clinic and Diagnostics department is currently recruiting a temporary full-time Admin IV for the busy and fast-paced cardiology services department. Reporting to the Unit Manager, they will help complete clerical tasks associated with multiple clinics. The Admin IV plays an assisting role in helping to foster a team environment in the clinic by facilitating communication between nursing and other health disciplines, other hospital departments, patients, and families and in maintaining confidentiality of patient information. The admin IV will be tasked with the following: Supporting the team with management of patient referrals. Booking follow-up appointments and procedures in Connect Care. Checking in patients for appointments. Completing and sending referrals for various diagnostic tests. Chart management in Connect Care. Completion of reminder patient phone calls when needed. Sending and receiving departmental mail. The successful candidate must possess strong interpersonal skills, demonstrate an ability to clearly communicate in stressful situations, and consistently execute attention to detail in work performance. This role also requires a strong ability to multi-task, successfully complete work while managing numerous interruptions, demonstrate flexibility to learn workflows associated with each diagnostic area or clinic, and independently implement problem solving strategies. The successful candidate must have a comprehensive understanding of patient and family-centered care and a demonstrated ability to enhance patient care experience. Additionally, the unit clerk will always maintain Alberta Health Services privacy standards. This position will be booking for Cardiac Hearts & Minds clinics, and Complex Aorta Program, but this could change at any time.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Cardiology Clinic Booking Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 05-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 19-OCT-2026 Temporary End Date: 28-MAY-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Grade 12 graduate or equivalent. Medical Terminology Course and or Unit Clerk Course Minimum 3 years working in an ambulatory setting in the last 5 years. Cardiac booking experience, minimum of 1 year in the last 3 years. Experience working within work queues in Connect Care. Proficiency with the following IT systems: Connect Care and Netcare, Outlook , Excel, Internet Explorer. Must be able to sit for prolonged periods to time. Must be able to work at a computer, typing, and mousing for prolonged periods of time.. Must be able to walk and stand for extended periods of time. Experience in ambulatory programs in Connect Care including referral coordinator, template build, schegistrar and Ambulatory Unit Clerk required. Ability to work with minimal supervision. Excellent interpersonal and communication skills. Excellent organizational, prioritizing and time management skills required. Proficient English language skills, both written and verbal.
Preferred Qualifications:
Experience working in cardiac services preferred. Proficiency with IT Systems. Connect Care. Right Fax. Netcare. MUSE.
More about this job
Responsibilities
Manage patient referrals, book follow-up appointments and diagnostic procedures, check in patients, and maintain patient charts in Connect Care. Support clinic communications and administrative workflows, including reminder calls and departmental mail, while protecting confidential patient information.
Requirements
Requires Grade 12 or equivalent, some post-secondary education, and a medical terminology or unit clerk course, along with at least three years of recent ambulatory-setting experience and one year of recent cardiac booking experience. Candidates must have experience with Connect Care ambulatory workflows and work queues, proficiency with relevant clinical and office systems, and strong communication, organization, prioritization, and time-management skills.
Skills
- Patient Referral Management
- Appointment Booking
- Cardiac Clinic Booking
- Connect Care
- Netcare
- RightFax
- MUSE
- Medical Terminology
- Chart Management
- Patient Check-In
- Referral Processing
- Patient Communication
- Confidentiality
- Multitasking
- Problem Solving
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Administrative Support
- Cardiology
- Ambulatory Care
- Patient Referrals
- Cardiac Booking
- Connect Care
- Netcare
- RightFax
- MUSE
- Outlook
- Excel
- Internet Explorer
- Medical Terminology
- Unit Clerk
- Referral Coordinator
- Template Build
- Schegistrar
- Ambulatory Unit Clerk
- Appointment Scheduling
- Diagnostic Testing
- Chart Management
- Patient Check-In
- Patient-Centered Care
- Confidentiality
- Work Queues
- Clinic Administration
