Original job description
Your Opportunity:
Cancer Care Alberta is committed to delivering patient and family centered care guided by the values of compassion, accountability, respect, excellence, and safety for all Albertans. The Administrative Support IV Chemo Scheduler position provides high-quality administrative support and customer service in a fast-paced clinical environment. The successful candidate will work independently with minimal supervision, will manage challenging situations effectively, demonstrate strong problem-solving and communication skills while maintaining patient confidentiality. This position is responsible for scheduling procedures, hormone injections, and chemotherapy treatment requests using the Connect Care electronic health record. Key responsibilities include processing physician orders, coordinating appointments across multiple departments, responding to internal and external inquiries, completing patient registration, issuing patient wristbands and assisting with nurse workload coordination. All duties must be performed professionally and in alignment with Cancer Care Alberta’s mission and core values.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Cancer Care Alberta Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Systemic Therapy Unit Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 06-OCT-2026 Employee Class: Casual/Relief Date Available: 19-OCT-2026 Hours per Shift: 7.75 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Completion of Grade 12 or equivalent credential. Completion of a recognized Unit Clerk or Medical Office Administration program. Proficient keyboarding skills and knowledge with Microsoft Outlook, Word and Excel. Ability to prioritize tasks and work effectively in a fast-paced environment. Demonstrated ability to manage difficult conversations with patients, staff and visitors professionally. Ability to call code Blues and work with EMS transport. Ability to work both independently and collaboratively as part of a team. Capacity to perform physical requirements including bending, lifting, extended walking and prolonged sitting. Strong communication skills with flexibility to adapt to changing priorities. Preference given to candidates with previous unit clerk experience in a health care setting.
Preferred Qualifications:
Oncology and Connect Care experience considered an asset.
More about this job
Responsibilities
Schedule procedures, hormone injections, and chemotherapy treatments in Connect Care; process physician orders and coordinate appointments across departments. Respond to inquiries, register patients, issue wristbands, and assist with nurse workload coordination while maintaining confidentiality and professional patient service.
Requirements
Requires Grade 12 or equivalent, some post-secondary education, and completion of a recognized Unit Clerk or Medical Office Administration program. Candidates need proficient keyboarding and Microsoft Office skills, strong communication and prioritization abilities, and the capacity to work independently and collaboratively in a fast-paced clinical setting; health care unit clerk experience is preferred.
Skills
- Administrative Support
- Appointment Scheduling
- Patient Registration
- Electronic Health Records
- Connect Care
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Customer Service
- Communication
- Problem-Solving
- Task Prioritization
- Patient Confidentiality
- Workload Coordination
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Cancer Care
- Oncology
- Systemic Therapy
- Chemotherapy Scheduling
- Connect Care
- Electronic Health Record
- Physician Orders
- Appointment Coordination
- Patient Registration
- Hormone Injections
- Unit Clerk
- Medical Office Administration
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Patient Confidentiality
- Customer Service
- Code Blue
- EMS Transport
- Nurse Workload Coordination
- Clinical Administration
- Patient-Centered Care
