Original job description
Your Opportunity:
As a Unit Clerk, you will play a key role in supporting the efficient flow of communication among healthcare professionals, departments, patients, and families while maintaining the confidentiality and accuracy of patient information. You will be responsible for a wide range of administrative and clerical duties, including reception services; greeting and directing visitors, patients, and staff; maintaining patient records and charts; transcribing and processing physician orders; and coordinating the scheduling of patient tests, procedures, and treatments. Working within the Neuroscience program in an acute care setting, you will provide essential administrative support that contributes to patient flow, continuity of care, and effective interdisciplinary collaboration. You will also assist with unit operations, including communication management, staffing and scheduling support, payroll-related processes, and other administrative activities that help ensure the smooth functioning of the unit. Success in this role requires strong organizational and communication skills, attention to detail, adaptability, discretion, and the ability to manage multiple priorities in a fast-paced, patient-centered environment. The successful candidate will demonstrate professionalism, teamwork, and a commitment to delivering high-quality support to patients, families, and the healthcare team. The candidate must also possess the physical capability to perform all aspects of the role, including the ability to lift up to and including 50 lbs.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Classification: Unit Clerk Union: AUPE GSS Unit and Program: Neurosciences Program Support Primary Location: U of A Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 06-OCT-2026 Employee Class: Casual/Relief Date Available: 19-OCT-2026 Hours per Shift: 11.08 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:
Has experience working in acute care. Must be willing to float to other Neuroscience ward. Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Prioritization, organization and time management skills are required. Exceptional communication, interpersonal and organizational skills are required. Ability to function effectively as a member of a multidisciplinary team required. The incumbent can expect to work with many competing priorities, often within restrictive timelines.
Preferred Qualifications:
Advanced computer skills in Excel, Microsoft Word, Outlook, e-People and Connect Care is preferred.
More about this job
Responsibilities
Support communication among healthcare professionals, departments, patients, and families while maintaining confidential and accurate patient records. Provide reception and clerical services, process physician orders, schedule tests and treatments, and assist with unit operations, staffing, scheduling, and payroll-related administration.
Requirements
Requires Grade 12 or equivalent, completion of an accredited Unit Clerk course or equivalent training, and acute-care experience. Candidates must demonstrate strong organizational, communication, prioritization, and time-management skills, work effectively on a multidisciplinary team, be willing to float to another Neuroscience ward, and be able to lift up to 50 pounds.
Skills
- Communication
- Organization
- Prioritization
- Time Management
- Attention To Detail
- Patient Records Management
- Order Transcription And Processing
- Scheduling
- Reception
- Confidentiality
- Teamwork
- Adaptability
- Multitasking
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
Visa sponsorship
Not detected in the job text
Keywords
- Unit Clerk
- Acute Care
- Neuroscience
- Healthcare Administration
- Patient Records
- Patient Charts
- Physician Orders
- Order Transcription
- Patient Scheduling
- Reception
- Communication Management
- Staffing Support
- Scheduling Support
- Payroll Processes
- Confidentiality
- Multidisciplinary Team
- Patient Flow
- Continuity Of Care
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- e-People
- Connect Care
- AUPE GSS
