Do you thrive in connecting people with opportunities and supporting their professional growth? Do you excel in a fast-paced environment where collaboration and purpose-driven communication are key? The Alex is seeking a passionate and strategic Recruitment and Learning Coordinator to strengthen our hiring processes and enhance learning initiatives that empower our team and advance our mission.
Since 1973, The Alex has been a community-based, not-for-profit organization providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety, harm reduction, and person-centered care.
Reporting to the Human Resources Manager, the Recruitment and Learning Coordinator plays a pivotal role in supporting the full recruitment lifecycle and staff development initiatives at The Alex. This position is responsible for managing the Applicant Tracking System (ATS), developing recruitment materials, supporting hiring managers, and tracking key recruitment metrics to inform strategic decision-making. In addition, the role oversees the coordination and documentation of staff training and development activities, ensuring compliance with organizational standards and fostering a culture of continuous learning.
The ideal candidate is detail-oriented, tech-savvy, and passionate about creating efficient, inclusive, and engaging recruitment and learning experiences. This role requires strong collaboration with colleagues, hiring managers, and external stakeholders to ensure seamless processes and positive experiences for both candidates and staff.
This is a permanent, full-time position.
What You Will Do:
Recruitment Coordination & Compliance
- Administer and maintain the Applicant Tracking System (ATS) to ensure accurate tracking of candidate data and recruitment workflows.
- Coordinate candidate evaluation logistics by scheduling and conducting phone screenings, arranging interviews, and overseeing timely completion of background checks to support an efficient and compliant recruitment process.
- Develop and update standardized recruitment materials, including position descriptions, job postings, screening templates, interview guides, and onboarding documents.
- Collaborate with hiring managers to tailor recruitment packages to specific roles and departmental needs.
- Create and maintain user-friendly guides and resources to strengthen hiring manager capability and confidence.
- Manage Canada Summer Jobs application process, including submission and follow-up.
- Deliver training sessions and provide ongoing support to hiring managers on recruitment best practices, system navigation, and compliance requirements.
- Monitor and analyze key recruitment metrics (e.g., time-to-fill, employee retention, diversity indicators).
- Prepare regular reports and insights to support data-driven hiring decisions.
- Identify trends and recommend strategies to improve recruitment efficiency and effectiveness.
- Support wage survey requests by coordinating data collection and ensuring accurate reporting to external partners.
- Ensure compliance with data privacy regulations and internal recruitment policies.
- Troubleshoot and resolve system issues, coordinating with technical support as necessary.
Staff Learning & Development
- Maintain accurate electronic records of all staff training activities.
- Track participation in internal and third-party training programs.
- Support new hires and existing staff with training requirements and inquiries.
- Coordinate and support in-house training sessions, including logistics and follow-up.
- Develop and maintain training materials such as guides, forms, and checklists.
- Prepare and distribute announcements recognizing employee work anniversaries and birthdays.
- Build and maintain e-learning modules and coordinate staff enrollment in the LMS to support continuous learning.
- Assist staff with education assistance requests, including documentation and follow-up.
Other Duties
- Administer and monitor multiple inboxes related to recruitment and staff training, ensuring consistent communication, prompt follow-up, and proper documentation of correspondence.
- Offer coverage and assistance for colleagues during absences or peak workload periods to maintain efficiency.
- Generate ad hoc reports to support new and ongoing HR initiatives.
- Collaborate with the HR team on cross-functional projects and organizational priorities.
- Serve as the HR representative on one of The Alex’s staff committees.
- Perform additional duties as assigned.
What You Will Bring:
- Post-secondary education in Human Resources, Business Administration, or a related field is preferred. A combination of education and experience may be considered.
- Minimum 2 years of experience in recruitment coordination or HR administration is an asset.
- Proficiency with applicant tracking systems and HR software is required.
- Proficiency using Microsoft 365 (Word, Excel, Outlook, Teams).
- Strong communication and analytical skills.
- Excellent organization skills with high attention to detail.
- Ability to manage multiple priorities and work collaboratively across teams.
- Experience delivering training or workshops is an asset.
- Familiarity with recruitment compliance standards and employment legislation is an asset.
- Data-driven mindset with attention to detail.
- Demonstrated ability to handle sensitive information and maintain confidentiality.
- Demonstrated understanding of diverse perspectives and backgrounds.
- Proven track record of delivering results by demonstrating an ability to take independent action.
- High level of interpersonal skills and integrity; solid team player.
- A satisfactory vulnerable sector criminal record clearance is required.
- Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action is preferred.
What You Will Get:
- Purpose-driven work that makes a tangible difference in people’s lives and helps redefine what healthcare can look like in Canada.
- Not-for-profit market-aligned salary reflective of experience.
- Excellent benefits package that supports health, wellness, and work/life balance.
- Hybrid work environment, with flexibility to work from home 1 day per week (after 90-day probationary period).
- A supportive, inclusive team that values creativity and collaboration.
- Empowerment to lead your portfolio and bring your ideas to life.
- Mentorship and guidance.
- A workplace that values learning, belonging, and balance.
Work Hours and Conditions:
- Location: The Alex Community Health Centre: 2840-2 Ave SE, Calgary, AB.
- FTE: 1.0 (37.5 hours/week)
- Standard hours: 8:30 am – 4:30 pm, Monday to Friday.
This role is primarily office-based and involves regular interaction with colleagues, leaders, and external stakeholders. The position requires extended computer use, prolonged sitting, and frequent keyboarding, with occasional standing, walking, and light lifting of up to 15 lbs. Success in this role requires strong attention to detail, organization, problem-solving, and the ability to manage competing priorities in a fast-paced environment. Effective communication, professionalism, and strong relationship-building skills are essential, along with the ability to maintain accuracy and composure while working under deadlines and frequent interruptions.
How to apply:
If you are as passionate as we are about making a difference in people’s lives, please visit our career centre: Careers at The Alex | The Alex.
This position will remain open until a suitable candidate is selected. We thank all applicants for their interest; however, only those chosen for a phone screening or interview will be contacted. The Alex is committed to an inclusive and accessible recruitment process and will make every reasonable effort to accommodate candidates throughout all stages of hiring. If you require an accommodation, please contact us at [email protected]
The Alex is committed to embedding the principles of equity, inclusion, and diversity across the organization. We are committed to removing barriers to employment that are faced by equity-seeking groups and encourage (but not require) members of these groups to self-identify as such in their cover letters.
For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca.
Mon-Fri: 8:30 am to 4:30 pm
