Who We Are:
Who We Are: Algoma Central Corporation is a leading Canadian marine transportation company operating the largest domestic dry-bulk fleet on the Great Lakes–St. Lawrence Seaway, serving industries including steel, agriculture, mining, and construction. Algoma also operates a domestic product tanker fleet, an international ocean self-unloader fleet, and holds interests in global joint ventures serving diverse dry and liquid bulk markets worldwide.
Job Summary:
This role oversees shipboard crewing coordination, focusing on crew logistics and HR administration to ensure vessels are staffed with qualified personnel, supporting efficient fleet operations and crew well-being.
This position is based at Algoma’s head office in St. Catharines, Ontario, with regular in-office presence expected as part of a collaborative, team-based work environment.
Key Responsibilities:
- Organize and oversee crew changes, ensuring adequate scheduling coverage.
- Coordinate vacation and rotation planning for shipboard employees using tracking systems.
- Communicate with crew members regarding their assignments, schedules, and any changes to ensure they are well-informed and prepared.
- Collaborate with the Operations Technical department to assign appropriately skilled and certified personnel to vessels, adhering to Collective Bargaining Agreements and regulations.
- Ensure that all crew certifications are valid, up-to-date, and properly documented.
- Interpret and apply Collective Bargaining Agreements, supporting related administrative processes.
- Work with Operations Technical department and Shipboard Managers on first level grievance administration with support from Human Resources Manager.
- Participate in investigations and interviews related to labour and employee relations matters.
- Ensure cost-effective travel for crew changes; review and approve crew expense and travel accounts, including invoices from travel agents and other services.
- Track and administer payroll-related leave systems for shipboard employees.
- Maintain accurate seniority lists and track changes for future reference.
- Assist with recruitment and onboarding with some participation in recruitment events and career fairs.
- Make recommendations on training requirements for crew based on feedback from management on performance or skill set needs.
Administrative
- Maintain and update human resource information system (HRIS) records for all shipboard employees.
- Coordinate performance review documentation and assist with implementing improvement plans as part of the performance management process.
- Provide administrative support during union negotiations, including review and updates to entitlements.
- Handle payroll administration, including reconciliation of travel days and processing severance payments according to agreements and working with payroll to resolve crew inquiries.
- Ensure appropriate allocation of benefits for union groups by processing status changes in HRIS.
Compliance and Regulatory
- Administer and maintain employee and crew certifications to ensure regulatory compliance, including obtaining and maintaining necessary flag state certifications, where applicable.
- Stay informed about current legislative requirements relevant to crewing responsibilities to align with changes in maritime regulations and maintain compliance with Collective Bargaining Agreements.
- Participate in the administration of the Algoma Tankers Drug and Alcohol Pre-Employment Testing Program.
Skills, Abilities and Experience:
- Post-secondary education in Maritime Studies, Human Resources, or Business preferred.
- Diploma in Crew Management and Agency is an advantage.
- 1-3 years of experience in crew management, maritime operations, scheduling or human resources.
- Familiarity with maritime regulations, including STCW, MLC, and flag state requirements.
- Strong work ethic and commitment to maintaining confidentiality, especially concerning crew personal information.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Attention to detail, particularly in managing schedules, certifications, and compliance records.
- Proficiency in crew management software, HRIS systems, and Microsoft Office Suite, especially Excel.
Join the Team:
Our people are the backbone of our operations and the driving force behind Algoma’s progress and success. So come aboard and join our team of dedicated and highly skilled individuals. A rewarding career in the marine industry is out there, the only thing missing is you.
Algoma is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We are dedicated to building a team that represents a variety of backgrounds, perspectives and skills. All employment is decided on the basis of business need, qualifications and merit. Algoma encourages applications from designated group members identified under the Federal Employment Act. Applicants must be legally authorized to work in Canada without sponsorship from Algoma. Algoma Central Corporation is committed to the full inclusion of all qualified individuals. As part of this commitment, Algoma will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact recruitment@algonet.com.
