Reports To: Manager, Front of House
Mission: To create an environment that inspires a passion for student success.
Desired Results of the Position:
- A professional and reliable hospitality experience that serves the Algonquin Students' Association community
- An engaged staff member that inspires all staff to deliver excellent work
- Active two-way communication between management and staff that ensure effective operations
Nature and Scope:
The Cashier, under the direction of the Manager, Front of House, will provide excellent food and beverage service. A cashier will always ensure that they follow proper service regulations and ensure a safe and welcoming operation. They will serve and prepare food and beverages that enable the Observatory, Wolves Den, and Students' Association Catering to succeed. A Cashier will build effective relationships with peers and supervisors, meet the highest commitment to quality, and build customer loyalty through exceptional service. They will act as members of the part-time staff team in the Front of House, following detailed instructions to ensure that all recipes, preparations, and products meet the Hospitality Department's specifications and commitment to quality.
Job Duties:
- Work with the Manager, Front of House, and set a positive example for fellow staff.
- Reinforce a positive work environment that produces a high level of satisfaction among all customers, staff, fellow employees, and clients.
- Take orders and provide exceptional food and beverage service for all customers.
- Complete daily assigned side duties. Including; Inventory checks, food and beverage preparation, temperature logs, cleaning, following opening and closing checklists, maintenance schedules.
- Follow the proper recipe and presentation standards for all menu items.
- Execute all aspects of daily Front of House operations to the highest quality.
- Responsible for abiding by all AGCO rules and procedures for the safe and responsible sale of alcohol.
- Help to execute catering and special orders, and work outside regular hours.
- Maintain, clean, and properly store all equipment and supplies.
- Follow operational policies and procedures, help ensure the safety of all employees during each shift.
- Maintain regular and consistent attendance and punctuality.
- Know all menu items, follow proper assembly instructions for all menu items and specials.
- Record waste, breakage and damage in provided logs and reports them to the manager on duty.
- Familiar with all the first aid stations, supplies, and equipment. Report any injuries or accidents to the manager on duty immediately.
- Wear clean and proper staff attire require at all times when working.
- All other duties as assigned.
Core Competencies:
- Customer Focus
- Communication
- Energy and Stress
- Team Work
- Quality Orientation
- Quick learning
Desired Skills and Qualifications:
- Hospitality or Food Service experience is an asset
- Ability to perform sustained physical activity for extended periods
- Willing to work non-traditional shifts
- Strong interpersonal skills
- Maintain an effective working relationship with managers, and other employees
- Smart Serve (required)
- OWHSA (required)
- WHMIS (required)
- CPR (preferred)
- First Aid certificate (preferred)
- Food handlers Certificate (preferred)
Work Conditions
- Work in a restaurant setting, with exposure to extreme temperatures
- Manual dexterity is required to use a desktop computer, tablet, knives, and other equipment
- Ability to lift 40lbs required
- High stress fast paced environment
Compensation:
- Salary: $17.95 per hour
- Required to work 3 shifts per week. Approximately 12-18 hours per work week
- The work week will be flexible, with some weeks being more hours and some fewer hours
- 4% vacation pay per pay period
- Eligible for Front of House tip out
