Build Something Exceptional
At Westeck, we do not believe in settling for ordinary.
For more than 25 years, we have been saying yes to custom and challenging projects, building premium windows, doors, and patio openings that help bring ambitious ideas to life. Behind every exceptional product is a team of people who care about quality, take pride in what they do, and know that great results start with great leadership.
We are looking for a Production Supervisor to join our Door Manufacturing Plant in Chilliwack, BC.
This is an opportunity for an experienced production leader to make a meaningful impact every day - supporting people, driving production, protecting quality, and helping create a workplace where teams can do their best work. Experience working in a custom window and door manufacturing, millwork, cabinetry, or a similar production environment would be a strong asset.
The Opportunity
As Production Supervisor, you will lead the day-to-day operation of an assigned production line or department, ensuring work moves safely and efficiently while meeting our standards for quality, production, cost, and delivery.
This is a hands-on, working leadership role. You will spend significant time on the production floor, actively participating in the daily operation alongside your team. You will coordinate priorities, respond to changing production needs, and work closely with Team Leads and production employees to keep the operation moving.
You will also partner closely with Maintenance, Quality, Scheduling, Purchasing, Shipping, Sales, and Customer Service to address issues, coordinate resources, and keep the broader operation aligned.
Just as importantly, you will be a leader of people. You will coach and develop team members, provide regular feedback, support performance conversations, recognize opportunities for growth, and help build a positive workplace grounded in teamwork, accountability, and open communication.
This role is well suited to someone who understands that production leadership is about more than hitting a number. It is about creating the conditions for people to succeed while delivering exceptional products to our customers.
What You Will Do
- Lead and coordinate the daily workflow of production employees within your assigned area, setting priorities and working alongside the team to ensure production commitments are met safely, efficiently, and to the required quality standards.
- Monitor production flow, output, labour hours, quality results, waste, and other key measures, taking action when results are not tracking to expectations.
- Work proactively with other production leaders and support teams to adjust staffing, priorities, and resources as operational needs change.
- Coach, mentor, and develop employees by setting clear expectations, providing timely and constructive feedback, strengthening skills, and supporting cross-training within departments, across production lines, and between plants.
- Lead probationary, step increase, and annual performance reviews for production employees, ensuring conversations are completed thoughtfully and documented appropriately.
- Address attendance, performance, conduct, and progressive discipline matters fairly and consistently, partnering with Human Resources when appropriate.
- Review and approve employee timecards, vacation requests, time off, and approved overtime while maintaining production requirements.
- Work closely with Quality Assurance to identify, document, and resolve quality concerns, including taking appropriate action when production needs to be paused to protect quality.
- Partner with Maintenance to address equipment-related production flow and safety concerns and ensure appropriate support is available when needed.
- Ensure employees understand and consistently follow established standards of work, standard operating procedures, and safety requirements.
- Lead safety talks and toolbox meetings, identify unsafe conditions, ensure appropriate controls and PPE are being used, and take action to protect the health and safety of the team.
- Participate in investigations and corrective actions as required and contribute to improving standard operating procedures and work practices.
- Identify opportunities for continuous improvement, investigate the root causes of production issues, and lead approved initiatives that improve safety, quality, efficiency, and overall performance.
- Maintain accurate production documentation, reporting, and data, and provide timely explanations for significant variances.
- Support inventory counts, housekeeping, environmental initiatives, and other operational requirements within the assigned area.
What You Bring
You are an experienced production leader who is comfortable balancing people, priorities, and production demands. You know how to keep a team focused while remaining approachable, respectful, and fair.
- At least 5 years of manufacturing or related industry experience, including supervisory experience or equivalent leadership role.
- A high school diploma, GED, or equivalent.
- Experience working in a production environment with an understanding of production processes, tools, equipment, and quality standards.
- Experience in custom window and door manufacturing, millwork, cabinetry, or a similar manufacturing environment is strongly preferred.
- Knowledge of CNC programming and/or CNC-based manufacturing processes would be an asset.
- Experience with continuous improvement practices and a willingness to look beyond the immediate issue to understand what is driving it.
- Strong communication skills and the ability to communicate difficult, technical, or sensitive information in a straightforward and respectful way.
- Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced production environment.
- Good judgment and decision-making skills, with the confidence to take action when circumstances change.
- Strong interpersonal skills and a genuine interest in coaching and developing people.
- A strong focus on safety, quality, accountability, and continuous learning.
- Basic proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Experience with Nexus or SmartSheet is considered an asset.
- Safety Leadership, WHMIS, and First Aid training are also assets, although training will be provided where required.
Why Westeck?
At Westeck, you will be part of a company that builds products people are proud to put in their homes and projects.
We work on luxury custom windows and doors where the details matter. That means our standards are high, our work is varied, and the people leading our production teams have an important role to play in delivering the experience our customers expect.
We are building more than exceptional products. We are building a stronger, more capable team - one where people have the support, direction, and opportunity to grow.
If you are ready to bring your production leadership experience to a company that values quality, accountability, teamwork, and continuous improvement, we would like to hear from you.
What We Offer
- Competitive salary: $74,700 to $90,000
- Annual salary reviews
- Comprehensive health and wellness benefits
- Up to 4% company matched RRSP
- Long-term career growth opportunities with a growing Canadian company
Apply today and become part of a team that never stops building.
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Keywords: Operations Supervisor, Plant Supervisor, Shop Supervisor, Floor Supervisor, Production Leadership, Manufacturing Leadership, Plant Operations, Millwork, Cabinetry, Wood Products, Team Lead
