Location: Canada
Clearance: Active Canadian Government Secret Clearance Required
Role Overview
We are seeking a Mid-Level ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and workflows supporting enterprise and government environments. The ideal candidate will have hands-on platform development experience, including building custom applications using ServiceNow App Engine, and the ability to deliver scalable solutions in collaboration with technical and business teams.
Key Responsibilities
- Develop, configure, and customise ServiceNow applications, modules, workflows, and integrations.
- Build and maintain custom applications using ServiceNow App Engine and App Engine Studio.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer workflows.
- Support modules such as ITSM, ITOM, CMDB, and Service Catalog.
- Develop and maintain REST/SOAP integrations and data import processes.
- Troubleshoot platform issues, resolve defects, and improve application performance.
- Follow ServiceNow best practices to ensure solutions are secure, scalable, and upgrade-friendly.
- Collaborate with business analysts, architects, testers, and stakeholders to translate requirements into technical solutions.
- Participate in code reviews, testing, deployments, platform upgrades, and continuous improvement initiatives.
Requirements
- 3–7 years of relevant ServiceNow development experience.
- Strong proficiency in JavaScript and ServiceNow platform development.
- Hands-on experience building custom ServiceNow applications using App Engine and/or App Engine Studio.
- Experience with Business Rules, Client Scripts, Script Includes, GlideRecord, and Flow Designer.
- Experience developing ServiceNow integrations, APIs, and data management solutions.
- Familiarity with ITSM, CMDB, Service Catalog, or other ServiceNow modules.
- Understanding of Agile/Scrum methodologies, testing, debugging, and development best practices.
- Strong communication, analytical, and problem-solving skills.
- Active Canadian Government Secret security clearance required.
- ServiceNow Certified System Administrator (CSA) preferred; CAD or CIS certifications are an advantage.
- Must be based in or able to work within Eastern Canada, subject to project requirements.
What We Offer
- The opportunity to contribute to government and enterprise technology projects.
- A collaborative environment with experienced ServiceNow professionals.
- Opportunities for technical development and career progression within the ServiceNow ecosystem.
