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Added 7 days ago
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ANDRITZ AG

Service Technician

Trois-Rivières, QC, Canada

Apply on careers.andritz.com About employer

Applications open in a new tab.

Job details

Experience: A minimum of 2 years’ experience in the pulp and paper industry or equivalent.
Posting language: English
Posted: Sep 24, 2026

Original job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

ANDRITZ BONETTI CANADA inc. is looking for a Service Technician to perform maintenance and installation work on our equipment based on a formal request for a service offer. The objective is to maintain good equipment efficiency while maintaining a good relationship with the customer, respecting the shutdown schedule, and aiming for customer satisfaction. The service Technician is involved at several levels. Participating in the development of his or her knowledge to respond to customer requests and being able to estimate and organize interventions on Andritz customers' premises.

JOB RESPONSIBILITIES AND TASKS

Establish work methods to meet deadlines
Listen to customers
Ensure compliance with occupational helth and safety rules
Carry out site inspections and risk assessments
Write service reports
Ensure that tools and equipment (harnesses, slings, etc.) are checked for compliance with safety standards.
Respond to emergency calls at the customer’s request.
Perform any other related tasks

Qualifications and Experience

Mechanical experience.
A minimum of 2 years’ experience in the pulp and paper industry or equivalent.
Excellent oral and written communication skills.
Excellent interpersonal, facilitation, collaboration, and presentation skills.
Team-based, results-oriented approach required.
Skilled negociator.
Strong service orientation and experience in customers relationship, including regular and concise communication.
Ability to unite autonomous groups around a common goal.
Willingness to travel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Apply on careers.andritz.com About employer

More about this job

Responsibilities

The Service Technician is responsible for performing maintenance and installation work on equipment while ensuring customer satisfaction and efficiency. They must also conduct site inspections, perform risk assessments, and maintain compliance with occupational health and safety standards.

Requirements

Candidates must have mechanical experience and at least two years of experience in the pulp and paper industry or an equivalent field. Strong communication, interpersonal, and negotiation skills are required, along with a willingness to travel.

Skills

Mechanical maintenance
Installation
Pulp and paper industry
Site inspection
Risk assessment
Technical reporting
Negotiation
Communication
Teamwork
Safety compliance
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Mechanical
Pulp and paper
Maintenance
Installation
Site inspection
Risk assessment
Safety standards
Customer service
Negotiation
Technical reporting
Engineering
Field service
Troubleshooting
Occupational health and safety

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