Location: Canada
Employment Type: Full-Time
Work Arrangement: Hybrid / Remote
Company: Anone Inc.
83200$-93600
About the Role
Anone Inc. is looking for a Relationship Lead to serve as the primary point of contact for our client regarding the resources provided under the contract.
Key Responsibilities
- Act as the main point of contact for the client regarding assigned resources and service delivery.
- Maintain regular communication with the client and respond to resource-related requests and concerns.
- Coordinate the identification, placement, onboarding, and replacement of resources as required.
- Monitor resource performance, availability, and continuity of service.
- Address and escalate issues when necessary to ensure timely resolution.
- Coordinate Task Authorizations and related administrative requirements.
- Maintain a positive client relationship and ensure a high level of client satisfaction.
Qualifications
- 3–4 years of experience in account management, client relationship management, staffing, resource coordination, or a similar role.
- Strong communication and interpersonal skills.
- Excellent organizational and follow-up skills.
- Ability to manage client requests and resolve issues professionally.
- Experience working with government or enterprise clients is an asset.
- Experience in IT staffing or professional services is an asset.
