Senior Security Technician (Service + Install)
PasWord Protection Services Inc. | Hamilton + Halton + Niagara + Brant + Peel | Full-Time
PasWord Protection Services is hiring a Senior Security Technician to lead high-quality installs, handle complex troubleshooting, and support our team in delivering an exceptional customer experience across residential and commercial sites.
What you’ll do
- Lead installations and service for:
- Intrusion/alarm systems (takeovers, upgrades, troubleshooting)
- CCTV / IP & analog video systems
- Video Monitoring Systems
- Access control Systems
- Cellular communicators and monitoring-related equipment
- Diagnose and resolve complex issues efficiently and professionally
- Complete clean, code-compliant wiring, labeling, testing, and documentation
- Communicate clearly with customers and train them on system use
- Support apprentices/junior techs and uphold jobsite quality standards
- Coordinate with dispatch/project leads to keep jobs moving smoothly
What we’re looking for
- 5+ years experience as a security/alarm technician (residential + commercial)
- Strong troubleshooting skills and pride in clean workmanship
- Solid knowledge of low-voltage cabling best practices
- Comfortable with ladders/lifts and working on active sites
- Valid driver’s license and clean driving record
- Professional, customer-first attitude
Certifications are a strong asset
- CFAA (Fire Alarm) or relevant fire experience
- Working at Heights, WHMIS, First Aid/CPR
- Lift/Scissor certification
- Vendor certifications (DSC, Honeywell, Ajax, etc.) are a plus
Bonus skills (nice-to-have)
- Networking fundamentals (VLANs, port forwarding, PoE switches, VPN basics)
- Advanced access control experience (multi-door systems, integrations)
- Experience with ULC environments and documentation standards
What we offer
- Competitive compensation based on experience
- Company vehicle
- Steady pipeline of work across multiple regions
- A team that values quality, professionalism, and customer experience
- Growth opportunities into Lead Tech / Project Lead roles
Apply
Email your resume (or a short summary of your experience, certifications, and the systems you’ve worked on) to dlloyd@pasword.com with the subject:
“Senior Technician – PasWord”