🎯 Interview: In-Person – Final Round
We are looking for a Site Reliability Engineer to support a high-traffic, public-facing banking website built on Adobe Experience Manager (AEM) Edge Delivery Services (EDS).
This is a build-and-run SRE role focused on CDN/Edge reliability, web performance, observability, incident management, CI/CD, and operational resilience.
🔑 Key Responsibilities
• Own CDN, Edge, DNS, TLS, WAF, caching and cache invalidation
• Build RUM, synthetic monitoring, Core Web Vitals dashboards and alerting
- Monitor and improve public website availability and performance
• Lead customer-facing incidents and production escalations
- Manage vendor escalations with Adobe and other technology partners
• Own Git-based CI/CD, release controls and rollback processes
- Develop disaster recovery, resilience and operational runbooks
• Define and track SLOs, SLIs and error budgets
• Integrate CDN/edge logs into enterprise SIEM
- Manage third-party scripts and their impact on website performance
- Support change management, audit evidence and regulatory requirements
✅ Must-Have Skills
• Strong hands-on experience with enterprise CDN platforms
• Deep knowledge of CDN caching, invalidation, origin, Edge, DNS and TLS
• Experience with Akamai and/or Cloudflare is highly preferred
• Strong WAF and Bot Management experience
• SRE/Production Support and Incident Management experience
• Experience with RUM, synthetic monitoring, observability and SIEM
• Strong understanding of Core Web Vitals and web performance
• Ability to understand JavaScript, CSS and browser/network behavior
• Strong Git, CI/CD and Infrastructure/Configuration as Code experience
• Experience working in regulated environments is preferred
• Automation experience with Python, Java or JavaScript
⭐ Nice to Have
• Adobe Experience Manager / AEM Edge Delivery Services
- AEM Assets as a Cloud Service
- Banking or financial services experience
- SaaS/vendor-operated platforms
- English/French bilingual experience
- Accessibility and SEO knowledge