Customer service representative jobs in Riverview, NB and nearby

Customer service representative jobs within 25 km of Riverview, NB, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 1, 2026

Hiring at a glance

View jobs

Open jobs: 37
Employers: 19

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 5%2 listings
On-site: 95%35 listings

Employers hiring include Circle K (14), U-Haul (4), Armour Transportation Systems (2).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Riverview, NB and nearby

Within 25 km

Email me new jobs Save this search

Added 4 days ago
Customer Service Representative
U-Haul
Moncton, NB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 4 days ago
Customer Service Representative
U-Haul
Moncton, NB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team…
Added 4 days ago
Customer Service Representative
Circle K
Dieppe, NB
As a Customer Service Representative, you will enjoy:
Added 8 days ago
CK
Customer Service Representative
Circle K
Salisbury, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 8 days ago
CK
Customer Service Representative (Part Time)
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 8 days ago
AT
Customer Service Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as…
Added 8 days ago
AT
Customer Service Representative
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as…
Added 9 days ago
C
Customer Service Assistant
Co-operators
Moncton, NB
- Full-time
Added 9 days ago
CK
Customer Service Representative
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
SA
Customer Service Representative
Sollio Agriculture
Moncton, NB
- Full-time
Receiving customer orders by phone and in person;
Added 12 days ago
BP
Customer Service Associate
Bass Pro Shops
Moncton, NB
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, a Customer Service Representative is responsible for providing quality customer service when answering customer calls to process…
Added 12 days ago
CK
Customer Service Representative
Circle K
Riverview, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 16 days ago
CO
P1488 - Customer Service Representative
City of Moncton
Moncton, NB
- $47,769 to $56,204 CAD / year
- Full-time
Customer Service Representatives (CSR’S) are responsible for providing front-line customer service for the City of Moncton through phone, email, and in-person interactions. Using a variety…
Added 16 days ago
Customer Service Representative
Circle K
Moncton, NB
As a Customer Service Representative, you will enjoy:
Added 22 days ago
GP
Customer Service Representative
Genuine Parts Company
Moncton, NB
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 22 days ago
CK
Customer Service Representative
Circle K
Riverview, NB
- Full-time
As a Customer Service Representative, you will enjoy:
Added 22 days ago
C
Bilingual Customer Service Representative (English/French)
CGI
Moncton, NB
- Full-time
CGI is seeking a Bilingual Customer Service Representative to join our growing team. If you're passionate about delivering exceptional customer service and enjoy helping people solve…
Added 22 days ago
Post Office Customer Service Representative
Circle K
Dieppe, NB
As a Customer Service Representative, you will enjoy:
Added 23 days ago
CK
Part-Time Customer Service Representative -ACT
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 24 days ago
M
Customer Service Representative
Motion
Moncton, NB
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 26 days ago
CC
Travel Customer Service Agent
Cloud5 Communications
Moncton, NB
- Full-time
Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloud-based telephony…
Added 1 month ago
Customer Service Representative
U-Haul
Moncton, NB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 1 month ago
CK
Customer Service Representative
Circle K
Moncton, NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Route Sales Support (Relief Customer Service Representative)
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Dieppe, NB
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 1 month ago
AI
Customer Service Representative
Applied Industrial Technologies - Canada
Stoney Creek, NB
- Full-time

Armour Transportation Systems

Customer Service Representative

Moncton, NB, Canada

Compensation: $22 - $24/hr · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $22 - $24/hr
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

Join the Armour Team Today!

Position Overview: The Customer Experience Specialist is a customer-focused professional responsible for supporting exceptional service delivery across a broad range of accounts. Acting as a trusted resource for customers and internal teams, this role helps drive positive customer outcomes through proactive communication, collaboration, and problem-solving. The Specialist contributes to service excellence, operational effectiveness, and long-term customer satisfaction.

The Specialist works closely with Advisors and operational teams to address customer needs, identify opportunities for improvement, and support sustainable solutions. This role also contributes to process improvement initiatives, maintains accurate documentation, and supports knowledge sharing across the team. The Customer Experience Specialist plays an important role in strengthening customer relationships and enhancing the overall customer experience.

Location: Moncton, NB

Schedule: Monday - Friday | 8:00am - 5:00pm

Type: Term

Compensation: $22 - $24/hr

Essential Duties and Responsibilities:

Case Management & Issue Resolution

Manage and coordinate customer inquiries and service requests with professionalism, responsiveness, and a focus on positive outcomes.
Conduct detailed reviews of customer concerns and identify opportunities to enhance service delivery and customer satisfaction.
Ensure timely follow-up and successful resolution in alignment with established service standards and customer commitments.

Operational Support & Monitoring

Monitor daily operations and assist in tracking key performance indicators such as service levels, turnaround times, and resolution effectiveness.
Identify service trends and opportunities for continuous improvement, escalating matters when additional support is required.
Provide timely updates and valuable insights to internal teams regarding ongoing customer requirements and service activities.

Root Cause Identification

Support continuous improvement initiatives by gathering data, reviewing trends, and documenting observations and recommendations.
Contribute to the implementation of sustainable solutions that improve service quality, operational efficiency, and customer satisfaction.

Cross-Functional Collaboration

Work collaboratively with internal departments (operations, dispatch, billing, etc.) to support customer success and deliver effective solutions.
Participate in problem-solving discussions and contribute ideas that strengthen service delivery and improve the customer experience.

Customer Communication

Maintain clear, professional, and proactive communication with clients regarding service updates, solutions, and progress.
Build trust and confidence by setting clear expectations and consistently delivering on commitments.

Process Improvement & Knowledge Sharing

Identify opportunities to enhance workflows, procedures, and the overall customer experience.
Contribute to documentation, standard operating procedures, and knowledge base updates that support operational excellence.
Support the onboarding, development, and ongoing guidance of Customer Experience Associates. Customer Communication

Qualifications

Essential Competencies

Strong Communication & Active Listening
Customer Focus & Service Orientation
Problem Solving & Analytical Thinking
Adaptability & Flexibility
Time Management & Prioritization
Attention to Detail & Accuracy
Ownership & Accountability
Collaboration & Team Support

Technical Skills

Proficiency with Microsoft Office tools
Experience with operational systems (e.g., Truck Mate, Bringg) considered an asset
Ability to navigate multiple systems and interpret operational data

Qualifications

Relevant customer service experience in transportation, logistics, or a related field
Strong troubleshooting and investigation skills
Ability to manage multiple priorities in a fast‑paced environment

Working Conditions

Dynamic environment
Frequent interaction with operational teams in support of customer success and service excellence Opportunity to contribute to process improvements and initiatives that enhance customer and operational outcomes

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Responsibilities

Manage customer inquiries and service requests, investigate concerns, and coordinate timely resolutions with internal teams. Monitor service performance, identify improvement opportunities, maintain operational documentation, and support knowledge sharing and associate development.

Requirements

Relevant customer service experience in transportation, logistics, or a related field is required, along with strong troubleshooting and investigation skills. Candidates should be able to manage multiple priorities in a fast-paced environment; proficiency with Microsoft Office is expected, while experience with Truck Mate or Bringg is an asset.

Skills

Customer Communication
Active Listening
Customer Service
Problem Solving
Analytical Thinking
Adaptability
Time Management
Prioritization
Attention to Detail
Accountability
Collaboration
Case Management
Issue Resolution
Root Cause Analysis
Process Improvement
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Transportation
Logistics
Case Management
Service Requests
Issue Resolution
Service Standards
Key Performance Indicators
Service Levels
Turnaround Times
Root Cause Analysis
Continuous Improvement
Operational Efficiency
Cross-Functional Collaboration
Operations
Dispatch
Billing
Standard Operating Procedures
Knowledge Base
Microsoft Office
Truck Mate
Bringg
Customer Satisfaction

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