Technical Business Analyst - GitHub, Bitbucket, ServiceNow & DevSecOps
Roles & Responsibilities
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8+ years of experience in Business Analysis, Systems Analysis, Application Portfolio Management, DevOps Support, or Service Management (10+ preferred).
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Gather, document, and validate application-to-repository mapping requirements.
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Build and maintain mappings between applications, repositories, owners, support teams, and pipelines.
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Reconcile data across GitHub, Bitbucket, ServiceNow, CMDBs, spreadsheets, and other systems.
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Identify and resolve missing, duplicate, inaccurate, or conflicting repository/application data.
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Define and document mapping rules, business processes, governance standards, and exception handling.
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Support implementation of repository security, vulnerability management, and release-gating requirements.
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Facilitate workshops and collaborate with developers, security teams, DevOps teams, and application owners.
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Produce high-quality documentation including requirements, process flows, traceability, UAT support, and audit-ready artifacts.
MUST Have Skillsets
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Strong experience as a Business Systems Analyst, Systems Analyst, or Technical Business Analyst.
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Expertise in requirements gathering, documentation, stakeholder management, and process analysis.
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Experience with data mapping, reconciliation, data governance, and metadata management.
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Working knowledge of GitHub, Bitbucket, repositories, branching, and repository ownership models.
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Experience with ServiceNow Application Portfolio Management, CMDB, Asset Management, or Configuration Management.
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Understanding of CI/CD pipelines, DevSecOps processes, security controls, and vulnerability management workflows.
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Strong analytical, problem-solving, communication, and documentation capabilities.
